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Real Reviews from VERIFIED CUSTOMERS
John H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for the fast repair service, and having me in and out in a flash when dropping off and picking up my car.
3/5/2016
William J. VERIFIED CUSTOMER
Vehicle Make : Honda
Your representative Matt is very professional and I am very satisfied with the service
3/4/2016
Patricia W. VERIFIED CUSTOMER
Vehicle Make : Honda
I was amazed at the promptness and how smooth the entire process moved. Everyone I encountered was extremely kind and helpful...thanks ever so much!
2/25/2016
April J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Completely satisfied from start to finish. I was greeted with smiles. Debora and Matt were both great. Very upbeat, attentive, thorough, and friendly!
2/25/2016
Angelia A. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt Paolini is always very nice, knowledgeable, helpful, sweet, and professional. I always bring my car there for body work because I know I can trust him. He is a real asset to I our company. I hope you appreciate him as much as I appreciate him.
2/25/2016
Suzanne H. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt was extremely helpful and very professional, eager to get the job done quickly and successfully. He went above and beyond to be sure I was taken care of.
2/20/2016
Marba L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kevin handled my claim and he did an awesome job updating periodically on my car's progress!
2/18/2016
Mildred B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Matt was great. He made sure my car was repaired properly.
2/13/2016
Joel G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Matt Paolini was an absolute professional during the repair of my Toyota Sienna. He walked me through the repairs and gave me a good sense for the time it would take to complete them. I was also given frequent updates on the status of the repairs. I really appreciate how easy the whole process was and the quality of the repairs seems to be top notch as well.
2/13/2016
James M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our advisor Matt was the best! You need more like him.
1/31/2016
Richard T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Matt went above and beyond to help me through the repairs
1/30/2016
David L. VERIFIED CUSTOMER
Vehicle Make : Kia
I received 2 text messages that update the progress of my car's repair. If would be helpful if the update is daily
1/27/2016
Max T. VERIFIED CUSTOMER
Vehicle Make : Kia
Matt Palioni was great to work with! Impeccable service, professional, and timely! Highly recommend him and Hendrick Collision and Repair!!! Thank you for making my repair experiment a great one. Jennifer Torrence ****-****-xxxx
1/22/2016
Mike B. VERIFIED CUSTOMER
Vehicle Make : Dodge
The entire team was great. They went out of their way to satisfy me. 100% professional and a great body/paint job.
1/18/2016
Eric P. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt was great. He was honest about expectations and very knowledgeable. I Would definitely recommend this body shop.
1/16/2016
Alan L. VERIFIED CUSTOMER
Vehicle Make : BMW
Beautiful workmanship, constant communication, outstanding attention to detail.
1/14/2016
**** C. VERIFIED CUSTOMER
Vehicle Make : Honda
The 5 day was completed in over 2 weeks. The car was dropped off Dec 22 and wasn't ready until Jan 7. I was not proactively notified (i didnt get an update call, i had to call on dec 29 and i was told it would be ready on dec 30, which was wrong. I was told dec 29 that it was in the paint shop when in fact there was still body work needed. The text messages I received told me Dec 28that my car was in the final stages. that there were delays. The majority of the body work wasn't completed until after dec 29th. When we got the car the paint job on rear quarter panel had some imperfections under the clear coat up by the rear lights in an area about 4" by 3". We had a screen protector over the center console LED for the radio that had huge bubbles under the screen protector. Someone removed the screen protector and did terrible job putting it back on. Our auto engine idle feature on the car now does not work. This was the worst experience I have ever had. I feel like no one cared about me and if I got my car back in a good timeframe. I will be adding this to an evaluation on angies list, yelp and kudzu.
1/9/2016
Bernard P. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service in all areas
12/30/2015
Sy Chuong. VERIFIED CUSTOMER
Vehicle Make : Acura
Matt Paolini is extremely helpful and kept me inform of the car repair progress. This is my 2nd time here at Hendricks.
12/23/2015
Clement B. VERIFIED CUSTOMER
Vehicle Make : BMW
Great follow up
12/12/2015