Hendrick Collision Gwinnett Place Honda

Matt was very professional and a pleasure to do business with.

Great job Matt!

Matt Paolini was terrific. He was very responsive and kept me in the loop the entire time my car was being repaired. The car looks great, and was delivered cleaner than when I brought it in.

Matt was Awsome !!!!!

Customer service was above reproach and the representative that helped me in my case was named Matt. He was wonderful and corteous. I highly would recommed Hendrick's Collision Center to anyone and direct them to Matt for service. Thank you.

Matt was absolutely wonderful getting the repairs done in a timely fashion. It was a very emotional week for me and he took all the pressure off.

Matt PaoliniIs a super gem! He's personal caring and professional. He made my experience seem less stressful than I anticipated. He provided me with full confidence, he never promised anything but produced everything. He made me feel like a priority! If I didn't know better I would have thought I was his only customer for the week! Great choice in my retuning returning to Hendricks this was my second time and I'll refer all my friends and family because of Matt and the final product. Customer service is important to me.

Matt Paolini is very professional and knowledgeable about his craft. He knows his stuff. Matt is always very responsive. He's always very busy but always find the time to get you the answers you need in the time you need it. Thank you Matt.

Great service!! Matt Paolini was awesome!!

Always on time and done right the first time. Matt is an awesome resourse.

Matt is AWESOME, I would highly recommend all car collisiin repairs be handled by Matt. Very personal, honest and most all informative. Matt sent me not only an email, but a text message as well to keep me informed about my vehicle. What more or who else can I ask for rather than Matt, again an awesome person and t can truly say thanks for getting g my vehicle back to me in a timely manner.

Matt and the rest of the staff are Rock Stars!

Excellent attention to detail and color matching on several damaged areas of the vehicle. Exceptional repair work.

Great job overall and Matt was superb.

Matt Paolini was outstanding. He was very thorough from the first time we met him when we brought the car in for repair. The original estimate we received from someone else was not what I had wanted done. He said that the part could be replaced instead of repairing it. That is what I wanted done originally. He took care of the insurance, got me a rental car and had it done in two days. I am very pleased with the whole experience. Very professional. If anyone ever needs repair work done I will highly recommend.

Matt Paolini was very helpful throughout the whole process, I highly recommend it.

The whole experience was simple and seamless. Matt has helped me with my car twice and done an incredible job explaining the repairs needed, keeping me updated on the work being done, and responding to my numerous questions.

Matt and others where very professional and helpful!

Matt did an excellent job!

I recently had experienced a car accident in June 2016 where I was not at fault, and I decided to choose the Hendrick Collision Center through my insurance company which is USAA. When I finally took my car to them Matt Paolini introduced himself to me and he had let me know he would be in charge of helping me get my car fixed. Matt Paolini went out of his way to help me tremendously by offering me a discount on an extra car maintenance job that needed to be done besides the damage that needed to be repaired on my car from the accident. I had told him that I could not afford the extra work to be done because I am a college student who is trying to make it financially. I noticed he had been listening to my problems and I was so happy that he cared about me as a customer. Matt did a wonderful job in supporting and caring about my concerns as a customer. He also helped me purchase my police report online, and he emailed it to USAA right away to help me speed up the process on my existing auto claim. He has been one of the kindest Assistant Team Leaders that I have ever noticed as a customer. I recognized he was always happy, with a nice personality, and very patient with me. He kept me updated all the time on what was going on with my car when it was in the shop for repairs. Overall, I would say Matt Paolini is the best!!! Please promote him soon to a higher Team Leader position with the Hendirck Collision Center or another place with a raise also because he deserves it very much!!! Thank you very much Matt for your kindness!! Sincerely, Amber Metoyer