Andrew was great … I got my car back fast …. And I was happy with the process . Thank you
1/3/2024
Jon J. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service.
Repairs look like new and employees were very pleasant and helpful.
12/16/2023
Jeffery W. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was done to my satisfaction
12/15/2023
Patricia B. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Best vehicle repair center in my experience. Professional fast and corteous!
12/15/2023
Mitchell C. VERIFIED CUSTOMER
Vehicle Make : Lexus
The team was excellent. My repairs were completed very promptly. I was given a ride to and from work. I could not have been happier. We recommend Hendrick to everyone we know!
12/1/2023
Yujin H. VERIFIED CUSTOMER
Vehicle Make : Honda
It was good
11/17/2023
Howard E. VERIFIED CUSTOMER
Vehicle Make : Honda
thank you; everyone was great; Mr. Cedrick was fantastic; thanks sir.
11/15/2023
Scott P. VERIFIED CUSTOMER
Vehicle Make : Honda
I have specifically requested Hendrick Collision whenever o have repairs needed. They have been exceptional from start to finish and then beyond the repair. They listen, make the right suggestions and then deliver on their promise.
11/10/2023
Stephen E. VERIFIED CUSTOMER
Vehicle Make : Ford
The car looks and operates great and was repaired in the time frame we were told. Everyone was friendly and helpful. I mentioned in the previous survey that while the car was spotless, the brake and accelerator pedals were almost too clean to the point of being slick but it is the only drawback on an otherwise well done job.
11/10/2023
Michelle H. VERIFIED CUSTOMER
Vehicle Make : Honda
The whole experience was extremely smooth. Staff were pleasant and great communicators. Andrew.., my service advisor was the best. He delivered excellent customer service. I have since recommended this location.
11/9/2023
Li L. VERIFIED CUSTOMER
Vehicle Make : Honda
I’m really satisfied with my repair service, I got updated for every progress and happy with the quality!
10/27/2023
Whitley W. VERIFIED CUSTOMER
Vehicle Make : Honda
Tony was great. Work turned out well also.
10/26/2023
Maxine C. VERIFIED CUSTOMER
Vehicle Make : Acura
Very satisfied and would recommend to anyone needing your services. Thanks again. We were kept informed every step of the repairs.
10/26/2023
William G. VERIFIED CUSTOMER
Vehicle Make : Vehicle
We had to wait almost 50 days for a part to come in from Tesla and our insurance company is only paying for 30 days of rental so we had to pay the teaming days of the renal of over two thousand dollars. Your body shop never told us that Tesla will get the parts quicker to the owner of the vehicle than a body shop or business. My wife called Tesla and had the part in 3 days. I asked Tesla when picking the part up and they confirmed it’s quicker if the owner orders even if it’s a certified Tesla shop. I feel that they with held this information to give there in house rental department extra business knowing that it will take longer than estimated. I also asked Tesla does the certified body shop is aware of the delay if they order parts compared ti an individual and they said definitely. I don’t expect to get refunded for the rental but I will definitely let corporate be informed about their practice and will post to inform all Tesla owners of what happened.
10/25/2023
Hendrick J. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything has gone smoothly. When I went to pick my car up Trent examined my car along with me.He noticed something I had not noticed, two items on the bumper cover had been damaged when they were installed! He told me that was not acceptable and he would order replacements for the two damaged items! That was great on his part. I am now just waiting for him to call me to bring my car back in for a approximate remove and reinstall! That is great he noticed and is going to take care of it for me! Great work Trent! I was so happy to get my car back I didn't even notice! I truly appreciate you! H. Jeter
10/23/2023
Terance J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service. Very professional and timely with updates on my car. My car was spotless when I picked it up as well. They took great care of my corvette
10/19/2023
Stacey M. VERIFIED CUSTOMER
Vehicle Make : Honda
Andrew and the staff provided excellent service and my car looks brand new again! Thanks so much!!!!
10/1/2023
Cedric H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Andrew was friendly, courteous and efficient when it came down to keeping me informed about the status of my truck. He was spot on about when I would be getting my vehicle back. The staff was courteous patient and kind I would definitely recommend this facility to anyone who needs repairs on the vehicle.
9/28/2023
Emanoil S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Extreme S A T I S F E D
9/6/2023
Amy H. VERIFIED CUSTOMER
Vehicle Make : Honda
John and Andrew were fantastic, and did a great job taking care of my wife's CRV. Thanks!