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Real Reviews from VERIFIED CUSTOMERS
Anthony R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you so much, Service Manager, Matt Paolini! You know how to provide First-Class Service! Thank you, Sir!
2/18/2017
Russell S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very happy with the whole process!!
2/18/2017
Tanisha B. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent customer service, prompt response to inquiries and pleasant demeanor. I will definitely recommend Hendrick collision. I cannot say enough good things about my experience.
2/17/2017
Audrey L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kevin Bievenue was the person I dealt with and he kept me abreast of my repair and delivered my vehicle back to me earlier than I expected. He was great to work with and answered all of my questions timely.
2/13/2017
Yoo H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for a job well done. Better than I had expected.
2/13/2017
Etohn N. VERIFIED CUSTOMER
Vehicle Make : Dodge
Matt Paolini was awesome! The customer service provided to me was excellent. Matt is friendly, knowledgeable, communicates well, and prompt with status updates. I am very satisfied with his service and the repairs to my vehicle. No secret here, Matt is a very valuable resource to your company. Keep up the Good Work Matt -Etohn
2/8/2017
Psg Haley. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt Paolini met me with a firm handshake and took charge of the situation. He made me feel confident that he had my best interest at heart and knew what needed to be done to fix my vehicle. He kept in contact with me over the weekend and was available upon my return the following Monday. The car looked so good, I didn't recognize it. Thank you Hendrick Collision Center, Matt Paolini and his team for making my stressful experience an easy one. Haley Simpson
2/7/2017
Jason E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Matt made the entire process painless. He stayed in constant communication and was always available. The repairs were performed to the highest standard. Thank you all for the hard work!!!!
2/6/2017
Executive Committee. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very pleased with the customer service, Matt was great. Nice smooth transaction. Thank you.
2/6/2017
Haram S. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm so HAPPY with the service I received from MATT PAOLINI!!! I came in for a estimate on a Thursday afternoon during my lunch break. Matt was able to give me a estimate and set me up with a car rental. The work was done within a week. I also need a oil change after i received my vehicle. Matt directed me to Denis in the service department and my vehicle was serviced within a hour. I am truly pleased with the level of customer service i received. I will definitely recommend others to Hendrick Collision at Gwinnett Place. AWESOME JOB MATT AND DENIS.
2/5/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Matt provides excellent knowledgeable service from the first phone call through final delivery of your vehicle.
2/5/2017
Cherinda J. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt was awesome with making it easy for me to have my car repaired in a timely manner as well as maneuvering with a 9 month old.
2/1/2017
Patricia W. VERIFIED CUSTOMER
Vehicle Make : Honda
Mat is awesome, he really kept me informed, very professional, just a great guy. Thank you again Mat!
2/1/2017
Neelam K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
job is not done right and also customer service
2/1/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent results and great service from Mr Matt Paoilini, my service tep
2/1/2017
John D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Matt was an excellent representative for rick hendricks chevolett his can do attitude I felt comfortable leave my vehicle in his care.
1/30/2017
James W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Terrific job. Thank you
1/28/2017
Melanie A. VERIFIED CUSTOMER
Vehicle Make : Ford
Matt was excellent and explained the process. He kept me informed on the status. Repair work looks great. Thanks.
1/27/2017
William S. VERIFIED CUSTOMER
Vehicle Make : Honda
Your service guy made it easy for me
1/26/2017
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent work and service! Completely happy!
1/26/2017