Hendrick Collision Gwinnett Place Honda

This was my first experience with having damage to my car, so I was extremely nervous and worrisome. The front desk staff was very friendly, they had an Enterprise rental service on site. I was able to get my car checked in, and start the process for the rental. Before I had even completed that, the servicemen greeted me. I met a gentleman name Matt Paulini, who made everything about the experience painless and efficient. Matt got his eyes on my car, I had a decent dent and paint removal on my rear passenger side. I had damage to my rims, right below my gas tank and paint was peeled off completely from an accident. I thought at best it would be something that people notice and wouldn't ever comment on because of the custom color on my car. Matt started to assess the car, he gave me quick pointers about how he'd fix it, ETA and worst case scenario is about 6-8 days to get fixed. It was done in 6, he made contact with me via email or phone just about every other day to keep me up to date. I was shocked at how quickly it was done, and you couldn't even tell. He blended the color perfectly, and I told him I thought he made it look better than it did before the damage. Matt was friendly, kind, he had a high level of expertise, and it showed in how passionate he was about it. He made my experience phenomenal, and is a pinnacle of customer service and skill in his area, and I will definitely be coming back to see them!

Matt paolini is awesome to work with. I told USAA that Hendrick is best at repairing cars in all Atlanta Thanks for such good service KC Conway

Excellent service went above and beyond to make us happy

Matt did a great job ensuring that my car was repaired to my satisfaction. I will continue to bring my car there for repairs.

Excellent service and good customer service. Awesome!!

Matt was on top of it from the start. That guy knows how to work hard and manage multiple things at once. I really felt safe trusting him with my vehicle and taking the best care of it. Give the guy a raise, he's the only reason why I will come back to hendrick.

Matt was extremely helpful and took good care of my car. I would most definitely recommend Hendricks collision to friends.

Hendrick Collision did an amazing job with my car it looks brand new all over again

I was thrilled with the ease and quality of repairs to our Honda Odyssey. The hammer work to our passenger side fender was incredible and it looks great! Thank you so much for such a seamless experience. Matt even helped me transfer child seats from the rental which was above and beyond anything I expected.

Matt Paolini is the best estimator I've ever worked with. The quality of customer service paired with the high quality repair performed on my vehicle made what was a bad experience (car accident) into a surprisingly wonderful one. I am extremely grateful for the employees at the Hendrick Collision Center and will refer everyone to your repair shop.

My car looks brand new. What more could I ask for? You guys are fast, professional, and so friendly. Thank you for a great experience!

We have issues and will in on touch tomorrow. How do you replace or repair one side of a vehicle and leave the other ?

Hendrick Collision Center was prompt at reconciling my dilemma. Within 6 business days a seamless process took a distraught spouse rear-ended onto Highway 316 (Westbound) to a completely satisfied customer. Thank you for putting our vehicle back together with the reassurance of total coverage should any parts malfunctions. The service was impeccable, the warranty tried and true, and Matt Paolini, Our USAA Collision Specialist was outstanding, as usual. Kudos to the Kings of Collision Repair! Thanks Hendrick Collision Center for a job well done!

I love that I was able to pick up and drop off my rental car at this location. All of the staff that assisted me with getting my repair completed were very friendly. I especially appreciate Andy communicating to me what to expect and the timeframe until completion. My car was spotless inside and out when I picked it up. Thank you!

Matt was awesome! Great service. Thank you.

Andrew Sabau provided outstanding customer support every step of the way. As for the work done on the car, it looks better than when we got it off the lot brand new. Amazing job. My wife and I are very pleased and thoroughly impressed.

Worked with Matt Paolini who did an exceptional job from start to finish. My car looked like it came off the show room floor when I picked it up. The paint match was perfect. An added plus, Enterprise rental is right there on sight which is an added convenience. Over all I'd say Hendricks is a home run and I would highly recommend them to everyone who needs collision repair services.

The whole repair process was very convenient, and the car looks great again.

My estimator, Andrew Sabau was totally incredible. He went out of his way to make the experience with Hendricks Collision great. Best customer service skills I have ever encountered. Kudos to a real professional.

The service was great. I received my car and was very satisfied.