Everyone was super courteous and the repairs were completed as promised.
12/14/2019
SANDY H. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Ryan was most professional and courteous. He made a frustrating situation seamless.
He's an asset to you.
12/9/2019
ORNELLA B. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
The service and customer service was very professional. Information was accurate, timely and constant. Ryan was very knowledgeable and professional.
12/7/2019
ADRIAN W. VERIFIED CUSTOMER
Vehicle Make : BUICK
Great Professional Courteous Staff
12/7/2019
AKESHA D. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Very professional and quick
12/3/2019
****J. VERIFIED CUSTOMER
Vehicle Make : GMC
Its fine
11/28/2019
DAVID K. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Fixed what was broken. Everyone was friendly. Thanks
11/22/2019
SHARECA H. VERIFIED CUSTOMER
Vehicle Make : NISSAN
The staff at Hendricks Collision were great! I had two incidents within weeks of each other and everyone was so helpful and kind. The office staff were polite and assisted me with my questions and concerns. In addition, both Ryan and Bryan were my claims technicians and they were both awesome! They explained everything to me about my estimates, the processes and contacted me with updates on the progress being made on my vehicle. I was very impressed with their service and professionalism. I will be recommending Hendricks Collision to everyone that I know! My car was restored to the way it looked before and I was very pleased with their work.
11/22/2019
BRANDY H. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Brian was wonderful he explained in detail everything that was completed on the vehicle and explained the warranty. Chelsea (office staff) was wonderful when I was brining the car in and picking up the car. Chelsea made sure to call with updates and very friendly.
11/22/2019
KYISHA R. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
I will continue to use Rick Hendricks!! Always fast and great service.
11/21/2019
SHERRY D. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
You did an excellent job
11/20/2019
MR . VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
You guys did an outstanding job, thank you.
11/20/2019
DEIJA M. VERIFIED CUSTOMER
Vehicle Make : HONDA
Y’all work quick and your shop seems very professional. Thankyou for repairing my car and such great service.
11/20/2019
MR . VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Well done in good time
11/20/2019
ELIZABETH Q. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Ryan and Chelsea did such a wonderful job of communicating with me. I’m very grateful for their efforts, professionalism and kindness.
11/14/2019
DAVID A. VERIFIED CUSTOMER
Vehicle Make : NISSAN
It was all good. Thank you.
11/14/2019
PHILIP K. VERIFIED CUSTOMER
Vehicle Make : FORD
They did a great job on the repair and the quality was right. I would recommend you to anyone looking for a Quality repair shop, Thank you
11/12/2019
CECILIA F. VERIFIED CUSTOMER
Vehicle Make : FORD
Great job! Everyone friendly and professional. Will recommend to all my friends and family.
11/12/2019
MONICA L. VERIFIED CUSTOMER
Vehicle Make : HONDA
My experience with having my car repaired be Hendrick Collision Norfolk was nothing short of perfection. Shane did a thorough walk through of my vehicle with me, was very patient, took several photos of the damage, provided an overview of the repair process and estimated timeline for my vehicle repair, answered all off my questions and escorted me to the car rental office next door to ensure that I departed with a rental vehicle while my car was being repaired, leaving me very content and confident that all of my needs would be met. Shane and the office also often communicated with me to provide routine status updates throughout the process. I was more than pleased with the service and repairs and will definitely use Hendrick Collision Norfolk for any future repair needs that I may have. Thank you for your professionalism and outstanding customer service!