Great communication and customer service. And car repair looks great’
10/9/2019
Scott W. VERIFIED CUSTOMER
Vehicle Make : ACURA
Great job to the whole team at Hendrick Collision!
10/7/2019
KEITH D. VERIFIED CUSTOMER
Vehicle Make : RAM
My experience was phenomenal from beginning to end. My contact at Hendrick, Michael, did a great job.
10/5/2019
DUANE L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I received text messages regularly with updates on the progress of the repair from my adjuster. She was great
10/5/2019
KEITH L. VERIFIED CUSTOMER
Vehicle Make : JEEP
Everything went smoothly. From checking in the vehicle to handling things with the insurance company to finishing the job, everything was done in a quick and efficient manner.
10/1/2019
TAMIKA B. VERIFIED CUSTOMER
Vehicle Make : CHRYSLER
Quick service and great communication about my vehicle.
10/1/2019
BOBBY W. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Please thank all staff involved in ensuring my 2016 VW Passat was repaired. I appreciate it being completed one day earlier than estimated.
10/1/2019
LARRY K. VERIFIED CUSTOMER
Vehicle Make : AUDI
The car looks better than before the accident. That means your work is exceptional to highest standards that the Automobile industry has to offer and you should.be very proud of yourselves. I know I am.
9/29/2019
Ezara L. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great customer service!!! Very professional.
9/28/2019
Lance O. VERIFIED CUSTOMER
Vehicle Make : FORD
Car looks great, but text messages said car would be ready on 9/25 but wasn’t. No one called even though txt said someone would. I called the next day and was told car would be ready by eod. Made arrangements to pick car up 9/25, was inconvenienced.
9/28/2019
Bettina H. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Hendrick Collision turned our sad situation into a good experience. We picked up our car today and we are very pleased. From the beginning to the end, Hendrick Collision gave us a day by day progress report on our car. Everybody was very friendly and professional and we would definitely recommend Hendrick Collision to anyone looking for a job well done!!
9/28/2019
Andrea B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everyone was very professional and did an excellent job!
9/27/2019
CHRISTIAN E. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
There are some employee(s) that are truly representative of there employer and I find one of those in your company - Stern Lynch. Stern demonstrated above and beyond customer service to me and he showed great concern to my need. Stern was easy to talk to and he listened very attentively and responds very positively. Stern simply cares for his customers and their needs I could not have asked for anything better under my situation, Stern is a man of integrity and a rare breed in in our business environment today.
Thank you Stern.
Christian.
9/25/2019
JEROME K. VERIFIED CUSTOMER
Vehicle Make : HONDA
The people I talked to were extremely friendly, helpful and professional. I received consistent updates on the status of my repairs and they fixed my car in a few days. Great experience!!
9/22/2019
CATHY F. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Great job. Like new
9/20/2019
CHRISTOPHER H. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Very satisfied with the work. The only question is when I turned the car in it was at half full. When I got it back it was at ****/4 tank. Why is that?
9/16/2019
JENNIFER A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The entire process, from estimate to repair, was seamless. Price was reasonable, the appointment date was met, vehicle returned when promised looking as good as new. Completely satisfied with service.
9/13/2019
JOHN R. VERIFIED CUSTOMER
Vehicle Make : HONDA
When I picked up my vehicle, the car would not crank as it did before. It appears my car was left on without the engine running and drained my battery. I also noticed the paint on the front of my hood has chipped Mark's that was not there when I dropped it off. I need both issues resolved. I sent an email to both estimators this evening detailing my concerns. Sincerely,
JOHN R
9/11/2019
ONDRA F. VERIFIED CUSTOMER
Vehicle Make : HONDA
Car looked great except it had bird droppings all over it...a car wash should have been applied