The Hendricks team is always very professional Jasmine as usual is wonderful at the desk. Michael Bell was excellent keeping me informed on my cars progress. Hendricks Vollison Center is who I recommend always.
11/15/2019
Joseph W. VERIFIED CUSTOMER
Vehicle Make : KIA
Excellent experience all the way around. Vehicle also ready earlier than planned which saved me money on rental. Thanks so much.
11/11/2019
Habieb W. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Excellent service. My only recommendation would be to detail the car after completion.
11/9/2019
Nathan H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Sean, Michael and the whole collision team went above and beyond during the repair process. From greeting me at the door upon arrival, providing weekly updates and finally completing the job to my high standards. I hope this never happens again, however I know who to call or recommend if it does. Great job Hendrick Collision Concord!
11/5/2019
Billy C. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Everything went well with my car. I was very pleased. The car was clean inside and out. I am completely satisfied.
11/2/2019
Kristin C. VERIFIED CUSTOMER
Vehicle Make : FORD
Megan, Mike, and Jason were all very professional and excellent to work with
10/31/2019
BETTY K. VERIFIED CUSTOMER
Vehicle Make : DODGE
All of your team did an excellent job.
10/31/2019
Valerie A. VERIFIED CUSTOMER
Vehicle Make : KIA
Everything was great from beginning to end.
Thank you
10/30/2019
Marlaina B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Jasmine was marvelous. Picked up my car it was dirty. That took an extra 20 minutes ????. Rental Dept try to tag an extra day on my bill. I asked for mr. Ellis. He fixed it. I was very disappointed. You don’t treat your customers like that. If there’s a certain time to drop off car. You have it in writing and tell the customer. Plus call customer before the time expired. Not pleased ????
10/30/2019
ARTHUR GENEVIEVE. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
I was very impressed with the Hendrick operation. For a large firm, the process from start to finish is"smooth as glass". Corners are not cut, workmanship is not compromised and quality personnel are utilized throughout the system. It is an example of the positive Hendrick Corporate experience!
10/26/2019
Kathy D. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
My car looks brand new! Thank you so much! Makes me proud to drive it! Kathy D
10/21/2019
JERRY AND. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
There are electric problems in the locking in the drivers side door/remote unliock mechanism! Gas cap lid wouldn’t open due to foam sealer was left inside the lid! Locking mechanism is clicking off and on in the roof!!
10/18/2019
ROSALIND C. VERIFIED CUSTOMER
Vehicle Make : HONDA
My experience was amazing ! Deanna was great! Kept me updated with the progress of my car. I had to come back twice to get some things out of my car and everyone was so nice and no one gave me attitude and never made me feel like I was getting on there nerves even though I felt like I was , but if I was they never let me know! The customer service was by far absolutely thee BEST! Thank you so much! Hendrix will always be ahead of the game! ????
10/17/2019
HOANG D. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Workman-shift is not adequate, installation is not aligned, clearly visible. Quality control needs to be addressed. We are not happy, not satisfied. Contacted Jarod and we have not heard back from him yet. So unhappy.
10/14/2019
VENA A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Awesome customer service, kept aware of all updates on the status of my vehicle durinf repair.
10/11/2019
Sokha L. VERIFIED CUSTOMER
Vehicle Make : HONDA
I just want to thank your team for an outstanding job with my car and would definitely recommend you all to others.
10/10/2019
WILLIAM H. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great communication and customer service
10/10/2019
ROMIA B. VERIFIED CUSTOMER
Vehicle Make : CADILLAC
Very satisfied with the customer service and the excellent work on my vehicle I would recommend them to anyone needing repairs.
10/10/2019
SHARON O. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Great service and follow up! Receiving text messages on progress is a great way to communicate the progress.
10/10/2019
Jerry H. VERIFIED CUSTOMER
Vehicle Make : HONDA
They kept us informed on the progress of the repairs and they completed the job ahead of time. Everyone we talked with, especially Jason was very knowledgeable, courteous, helyand fruendly. If anyone ask us about the service we received,, we would definitely recommend you.