I need to return and have 2 spots buffed out. There is something in the paint and a small indent/hole in another part of the bumper. When I picked up the car the bumper wasn't clean. Their was yellow marker on the reflector and some sort of residue/dust all over the bumper. Jared offered to correct the problem immediately however I didn't have time to wait because of another appointment.
7/8/2017
Angie C. VERIFIED CUSTOMER
Vehicle Make : Honda
I will be happy to talk to someone. I have several problems that I will be happy to discussed. I used Hendrick because I had used them before and had a wonderful outcome, this time I'm very disappointed.
7/5/2017
Ronnie E. VERIFIED CUSTOMER
Vehicle Make : Kia
Only problem was with Enterprise car rentals. Hendricks was great. Thank you.
6/30/2017
Christina R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for making a stressful time... a total breeze. I am very thankful for all your hard work and taking care of me! I hope to never see you again (totally a compliment)... but if the time arises.. I know I am in amazing hands. Cheers!
6/29/2017
Melinda G. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was fast friendly and convenient
6/22/2017
Edgar M. VERIFIED CUSTOMER
Vehicle Make : Toyota
They have called me 3 times now saying that my truck will be ready and it has not. So this is the worst experience ever. I am a ttuck driver and a have reschedule my week three times that means lost of a lot of money. Just because of your lies.
6/21/2017
Christopher H. VERIFIED CUSTOMER
Vehicle Make : Honda
Rear end collision caused front windshield to crack. Can confirm by checking for frame tortion. Didn't get repaired, not their fault, GEICOs probably. The work they did was excellent, matched 12 year old paint with new paint perfectly. Was very impressed. Very friendly staff. 10/10 would wreck car again.
6/20/2017
Elizabeth G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I loved the Hendrick people they were very quick and my car came back cleaner than it was! Enterprise, not so much!
6/20/2017
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick easy and only painful 500 times. Other than that we are good.
6/19/2017
Destiny B. VERIFIED CUSTOMER
Vehicle Make : GMC
You also cleaned my nasty car. Had no idea youd do that sorry for the mess.
6/9/2017
Scott D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jared was a good rep.. thank you
6/2/2017
Micola R. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was easy & everyone was very courteous. I would definitely visit again if I needed service.
5/31/2017
Joseph . VERIFIED CUSTOMER
Vehicle Make : Scion
The person handling my case, Carol, is not a very personable person when speaking with the general public. From the very beginning, she made me feel like an inconvenience and annoyance to her. She was rude and condescending when I had questions about the process. On more than half of the face to face contacts she sent a co-worker out to"deal" with me. I didn't have any problems out of anyone else. She was the only one. The receptionists, Enterprise people, and her Co-workers were all very pleasant, respectful, and helpful.
5/30/2017
Sandra M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
My repair was handled through geico so I did not deal with hendrick much. They only person from hendrick I spoke with was the lady at the front desk, she was great both times I was there extremely polite and welcoming. The repair looks great no complaints
5/27/2017
Marvin P. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done! Thanks for the cleaning.
5/27/2017
Maranta W. VERIFIED CUSTOMER
Vehicle Make : Nissan
The team was awesome. From the ladies at the front to the gentlemen who brought my car around.
3/23/2017
Herlicia B. VERIFIED CUSTOMER
Vehicle Make : Honda
The repairs were fast and the car is beautiful ! All of the staff that I encountered were friendly and helpful. I would recommend you to all. Thank you!
3/23/2017
Dorothy S. VERIFIED CUSTOMER
Vehicle Make : Honda
Was not happy with the original work. there were pit marks where they repaired the damage. Went back immediately (pretty stressed about if they WOULD rectify it as promised, and what I would drive. ) They were WONDERFUL. NO stress, they immediately took the car back in, gave me a loaner and corrected the repair by the next morning. Everyone, from the moment I arrived at the service desk til i reclaimed the car was friendly, helpful, courteous and professional. Thanks to all.
3/17/2017
Richard W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service
3/13/2017
Shiela U. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car look better than when I first got it. Good job.