No one has ever ride in my backseat. There are white hand marks in my backseat handle, on 4 different spots in my backseat, and on the side of my front passenger seat. I have very serious issues with this. My front bumper was repaired and that’s it. There is absolutely no reason why anyone should have been in those seats. My car was clearly used by your employees while in your care and they didn’t even bother to clean the evidence.
3/15/2019
Cindy T. VERIFIED CUSTOMER
Vehicle Make : Honda
I am satisfied wit my service Jerrod was good to work with
3/15/2019
Monica J. VERIFIED CUSTOMER
Vehicle Make : Honda
Shelby **** was excellent!! Thank you for everything. My car is like new all over again !!! Super satisfied
3/14/2019
Carmen M. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff extended themselves to make you comfortable. Glad I choose this location
3/13/2019
Erik &. VERIFIED CUSTOMER
Vehicle Make : Honda
Took longer than expected, but work was great. Would rather wait longer and have it done correctly. Shelby was fantastic.
3/7/2019
Denise N. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was extremely helpful with great customer service. When I dropped off my car, the rental was slow in coming and the woman at the desk noticed that I was still waiting and offered assistance. My estimator, Shelby, called several times throughout the repair process to keep me up to date on the progress. I am very happy with the service and the result. My car looks like new again!
3/6/2019
Charles T. VERIFIED CUSTOMER
Vehicle Make : Kia
Enterprise dispute with guy this evening
3/2/2019
Suzanne C. VERIFIED CUSTOMER
Vehicle Make : Toyota
EVERYONE went above and beyond. Rock star customer service. Thanks so much.
2/28/2019
Kevin E. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
We are very happy with how our repairs turned out. The paint job is great and the customer service was top notch in keeping us informed on how the repairs were coming along during the process.
2/27/2019
Steve S. VERIFIED CUSTOMER
Vehicle Make : Toyota
On time on budget. Convenience of rental car on site
2/27/2019
Jean M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I needed more than a few hours notice when my car was done and then had no choice after being told my rental would be cancelled. I got several texts that my car would be done 2/27 and then a few hours notice to get it when it was done 2/22. Love that it was done early but a phone call even a day before would’ve helped. Jared was great, not a problem with the service at all and the woman at the front desk was very friendly and super on top of things.
2/26/2019
Sanjay P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Amazing.
2/26/2019
Andrea A. VERIFIED CUSTOMER
Vehicle Make : Audi
Michael did an answer job communicating the status of my vehicle and also with the quality of repairs. Highly recommend!
2/23/2019
John W. VERIFIED CUSTOMER
Vehicle Make : Kia
Great customer service from beginning to end! My car looks GREAT! My appointment to drop my car off was on a Monday morning. My car was ready Wednesday afternoon. The check-in/check-out process was quick, didn't wait in line very long at all. Daily communication/updates from Deanna left me with no questions as to the status of the work being done and Sean went over everything with me when I pickd the car up to make sure I was completely satisfied with the work done. If needed, any vehicle I own will be brought here for repair/collision service!
2/19/2019
Juventino L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great people, greet you as soon as you come in through the door!
2/19/2019
Mercedeis M. VERIFIED CUSTOMER
Vehicle Make : Honda
Manager was very helpful with a situation that came up. He was accommodating and concerned. My car look terrific and a gentleman by the name of Jarrod was also very polite and attentive.
2/16/2019
Kenneth T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Enterprise rep was sleeping when I got there...that wasn't best 1st impression. The day of pick all I needed was the receptionist to confirm I was good to pick up but she sent me to VM. I can still see a few scratches on hood and side panel. It's not worth another drop off to fix. No need to offer.
2/16/2019
Jason M. VERIFIED CUSTOMER
Vehicle Make : Ford
Unfortunately I had to have my vehicle repaired again but sought your service based off my previous experience and was just as pleased as last time. Constant updates and communication helped keep me informed of the status of the service. Would definitely recommend