Repairs were made to my 2015 Honda Civic to my full satisfaction. They were on time and professional. I have no complaints.
8/31/2024
Kimberly M. VERIFIED CUSTOMER
Vehicle Make : Lexus
You sold me the car late May. My estimate came in at roughly $2000 but when I came to pick up my car it was $250 higher. You should have known what it takes to calibrate the bumper on a car you sell new
Glue left on three spots on front windshield from stickers.
The repair looks good but for the money I paid I shouldn’t have to clean glue off my own windshield.
8/23/2024
Dawn A. VERIFIED CUSTOMER
Vehicle Make : Honda
excellent service
8/11/2024
Cheri P. VERIFIED CUSTOMER
Vehicle Make : Honda
We had great service from Kyle and Cheri.
They made the process so much easier. Always helpful, answered all our questions.
We are so happy with their professionalism and great customer service! Thank you!
7/29/2024
Shawn C. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
The staff was excellent Kyle definitely kept me updated with all the repairs thank you Hendrix collision of concord
7/20/2024
Mamie M. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Cheri was kind and professional, Kyle as well who was knowledgeable, and answered questions concerning the completion of repair process.
7/16/2024
David S. VERIFIED CUSTOMER
Vehicle Make : Honda
Hendrick has excellent customer service. I love that I was receiving text message updates. And that they were able to contact the rental company for me. And the repair looks great!
7/7/2024
Anthony H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was kind and informative!
7/6/2024
Robert D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service!
6/15/2024
Joann J. VERIFIED CUSTOMER
Vehicle Make : Lexus
The representative that I worked with was especially empathetic and at the same time very professional and competent. Actual repair work looks great.
6/9/2024
Kamela B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Well done Micheal bell and staff
6/1/2024
Kimberly W. VERIFIED CUSTOMER
Vehicle Make : Honda
2nd time using. Satisfied again and will recommend.
Thanks! Easy experience all around.
5/27/2024
Gerald R. VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent workmanship and customer service. Nick Kinnel kept me updated and job was completed on time.
5/3/2024
Misty L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I don’t think she works there any longer but I had difficulty getting g updates along the way from a lady named Moira. We were so frustrated at one point, we came to the office to get the update in person.
I’m not sure if this is related but now our radio intermittently cuts out as well.
Aside from these two concerns, we are pleased with the repairs.
Thanks
4/11/2024
Kallean M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jarod and Elaina were awesome. Never had to wonder what was going on with my car. Always professional and courteous.
3/17/2024
Steve L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Hendrix Collison team did a great job,I would highly recommend Hendrix Collison to everyone needing Collison repairs. Steve Cauthen
3/7/2024
Bethany M. VERIFIED CUSTOMER
Vehicle Make : Lexus
My main repair staff representative was knowledgeable and friendly. He advised me on the issues that needed to be fixed and how the process worked. The email updates on the status of my vehicle was great also.
2/9/2024
Joanne S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful people & beautiful job.
1/28/2024
Russ S. VERIFIED CUSTOMER
Vehicle Make : Audi
Very professional organization! Always keeping you in to date on repairs. Michael, Hannah and Amy are the absolute best to work with.