I feel that I was updated everyday which was awesome. My truck looks awesome. My only complaint is that I had mentioned that the A/C compressor is making noise. It was not fixed and is making a lot of noise. My overall experience with Shiro's is I believe they are very organized and have outstanding service and auto body technicians. Thank you so much for your hard work.
Miles A Wical
3/11/2016
Blair G. VERIFIED CUSTOMER
Vehicle Make : GMC
Great service - front desk manager Jim is a pleasure to work with! Keep up the good work!
3/6/2016
Lori S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication, very nice and helpful staff, great work.
2/27/2016
Yun T. VERIFIED CUSTOMER
Vehicle Make : Toyota
the service is super, the technician is very experienced and fixed my car just like a brand new one, I am really happy to get my car back without any doubts or questions today, thank you everybody there ...
2/19/2016
John H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My trunk is crooked and the auto trunk button does not work. My lid was straight and my button worked before the accident. Plus a couple other things. I feel that these things should have been checked. Now I have to come back for another day (or more) or go out of my way in any case. I am not happy. :-(
2/19/2016
Simon P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Outstanding service. Great quality. Quick. Great communication. Friendly.
1/30/2016
Barbara A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your friendliness, keeping me informed throughout the time my car was with your group and the honesty as well as flexibility you employed. I appreciate all you did to ensure satisfaction and ease of the process.
1/27/2016
Stephen M. VERIFIED CUSTOMER
Vehicle Make : Toyota
No communication for the first 48 hours, repairs took longer than estimated.
1/26/2016
Norma C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I AM NOT THE EASIEST PERSON TO GET ALONG WITH WHEN IT INVOLVES MY TRUCK AS I DEPEND ON IT SO MUCH. BUT KEIKO AND SHIRO'S CAME THRU AND HAD MY TRUCK FIXED IN THE TIME THEY ESTIMATED. MY TRUCK LOOKS BETTER THAN THE DAY I BOUGHT IT 15 YEARS AGO AND IT RUN GREAT. WE DO HAVE TO GET THE LIGHTS ADJUSTED AS ONE IS SHINING UP AND THE OTHER DOWN, BUT THAT WILL NOT BE A PROBLEM FOR KEIKO. THANKS SO MUCH, NORMA
1/9/2016
Francisco D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The car wasn't read to pick-up on the original completion date; however I understand that stuff happens...
12/13/2015
Claudia H. VERIFIED CUSTOMER
Vehicle Make : Toyota
From dropping my car off to picking it up, every step was very professionally done. Excellent communication, most cordial service and excellent work on the car. Also, the handling of the rental car was very smooth. Very satisfied
12/6/2015
David T. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great and appreciated the attention to detail. I had a pleasant experience overall. Am planing on using Shiro's if I need work done in the future. Would not hesitate to recommend Shiro's to friends and family.
11/6/2015
Kevin L. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair process took to long and the initial promised date of completion was not met.
11/4/2015
Business B. VERIFIED CUSTOMER
Vehicle Make : Honda
Worth the wait. Outstanding work and friendly, experienced personnel who care about customer satisfaction.
10/30/2015
Leonardo P. VERIFIED CUSTOMER
Vehicle Make : Nissan
All process was smooth and efficient. Final result as expected.
10/3/2015
Lisa D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guy's got my car back to me in BETTER SHAPE THAN THE DAY I PURCHASED IT!
HANDS DOWN! SHIROS ARE THE VERY BEST AT WHAT THEY DO!! Can't say thanks enough! ????????????
10/3/2015
Ralph C. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you!
9/16/2015
Azeb G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent!
8/27/2015
Jack B. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service. Repairs completed on time and very well done. I would recommend the shop to others.
8/13/2015
Vesselin K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We are satisfied with the work done , the communication once the process began. There was some lack of coordination at first which might have delayed the towing of our vehicle as the receptionist told the towing company ( when they call prior to drop the car ) that Shiro's didn't know whether the client wanted to repair the vehicle ir not . (!) Perhaps there were not signatures in the documents stating we did? We had to sign those later on . The overall experience was excellent and we are bringing another vehicle for an estimate . We definitely will recommend Shiro's to friends. THANKS !