The repair itself seems to have been done well, which I appreciated - thanks! Unfortunately, the interior of the car was left dirty and very dusty. The front side passenger door has a hard time closing compared to how it had been before. The door handles (on the doors that got repaired) have spacing within them, which is different than the original set of door handles we have on the other side of the car.
5/3/2019
Pietrangelo S. VERIFIED CUSTOMER
Vehicle Make : Ford
Frank was very heloful and communicative which is important. Great service.
3/29/2019
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Honda
I found that receiving an email every few days was very important. It kept me up to date on the status of my car repairs.
3/12/2019
Loretta F. VERIFIED CUSTOMER
Vehicle Make : Honda
All questions answered, friendly and my car looks great. I would recommend friends and family to Carstar
3/12/2019
Cheryl B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service, love that you kept me informed every step of the way
2/28/2019
Jonathan M. VERIFIED CUSTOMER
Vehicle Make : Jeep
A&P was such a pleasure to work with! From the very first call from Alan to schedule my repair, to the constant email updates on the progress, and all communication with both Alan and Frank, they made the process so easy and seamless. Very professional and friendly and the quality of the work is not only excellent, but they finished my Jeep early too. Would highly recommend them to anyone and will definitely go back to A&P for any future repair needs!
Ashley & Jonathan
1/18/2019
Madlyna B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone I interacted with from the first call I received about bringing in my car, to the the person I met with when I picked up my car and everyone in between were so friendly, helpful and seemed to understand the inconvenience of having your car repaired. They had the rental car person come to get me. Communication was great with the emails and message updates. They really were so great to work with.
1/10/2019
Monica M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good customer service and on time for repairs.
Thanks. I’m very happy for this job.
12/22/2018
Kelly M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service. Love that I was updated along the way.
11/27/2018
Ashley F. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was told on multiple different days that my car would be ready and it wasn’t ready until the third time they told me it was all set. Kind of frustrating.
11/8/2018
Amy B. VERIFIED CUSTOMER
Vehicle Make : Lexus
You guys were wonderful to work with, thank you so much.
11/4/2018
Martin W. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Good job and nice team !
10/30/2018
Mourine J. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks and keep delivering top-notch service that you did to my car. I am really happy with the results.
10/21/2018
Ed S. VERIFIED CUSTOMER
Vehicle Make : Ford
I was so happy with Carstar A & P and their customer service. They kept me apprised of the work being done on a daily basis. I was extremely pleased with the quality of the work done on my Explorer! I would absolutely recommend them to everyone and anyone that needs autobody repairs! Thanks again!
10/12/2018
Paul H. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was impressed with the ipdates
9/13/2018
Norma D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
They did a great job,they paid attention to details,friendly and helpful with the car rental, will definitely come back if needed..thanks
Norma D
8/25/2018
Michele Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service! Timely, high quality very professional
8/17/2018
Kristen C. VERIFIED CUSTOMER
Vehicle Make : Kia
They were very accommodating due to my upcoming vacation. Got my car finished early. It looks fantastic!! Very thorough and knowledgeable with the task at hand. Will definitely recommend them!
8/3/2018
Laura P. VERIFIED CUSTOMER
Vehicle Make : Subaru
The staff was incredibly understanding and helpful! I would definitely go back if/when I need auto body repair.
7/24/2018
Kimberly B. VERIFIED CUSTOMER
Vehicle Make : Honda
Extremely professional and helpful. Car returned in amazing condition, even did a complimentary interior cleaning! Would absolutely recommend.