Excellent communication and attention to detail. Very impressed so far.
4/12/2018
Michael J. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you!
4/10/2018
William S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job, great people
4/10/2018
Roger E. VERIFIED CUSTOMER
Vehicle Make : Mazda
Appreciate the work done
4/4/2018
Joceelyn V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service!!
3/29/2018
Robert L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great quality and customer service. Kept me informed.
3/27/2018
****R. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Your front office was courteous and very helpful.
Your staff kept me informed of the progress and when I picked up my vehicle went over every detail. They were even able to get my glove box open that I have not been able to use for 6 months.
Thank you for your professionalism all the way around.
3/23/2018
Kerry Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is my third time using their facilities. The first two times The company was known as Sunset Collision Center. Once I realized that pacific was the same place, just with a different company name, it wasn’t easy decision to use them again.
The repairs are top-quality and I would recommend them.
While you are waiting for your car to be repaired, text notifications are sent. They need to improve On the accuracy of the automatic text messages you’re sent
3/10/2018
Janis L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Super professional and gracious staff
My car looks beautiful
Best place ever
Janis L
2/27/2018
Leslie P. VERIFIED CUSTOMER
Vehicle Make : Volvo
I am a long time customer of Sunset and have always been extremely happy with their work. Sarah was great - as before- Mike was attentive and kept me posted and status. Looks great- Neighbors- into cars- also noted what a great job.
Being a Usaa member- glad they still use your shop.
2/18/2018
Madolyn C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service!
2/10/2018
Deborah G. VERIFIED CUSTOMER
Vehicle Make : Kia
All staff members were courteous and professional. I was assured that if there was anything seen as needing correcting (nothing seen) that it would be taken care of. I would recommend Pacific Elite to others. Thank you.
1/22/2018
John G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work, great communication. Efficient and friendly. Thank yoy.
1/5/2018
Fayth G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Mike and the lady at the front desk (sorry I didn’t get her name!)were very professional and helpful. Very satisfied with the experience!
12/31/2017
Carmela E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service! We're happy and satisfied with the repairs completed in a timely manner. Michael kept us informed every step of the way. Text messages for updates is awesome specially with busy professionals who don't have the time to pick up the phone and call for updates.
12/23/2017
Elena R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Poor attention to the details
12/12/2017
J R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you! You did a great job and you're all very nice. Thanks!