I haven't noticed any problems yet. But it's only been a couple of days.
9/8/2017
Miriam F. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly easy drop off experience. Rental was there & waiting.
Updates got a little confusing as one text stated it was ready while another stated it was not requiring a phone to confirm which was correct. Pick up was quick, perhaps even a little too rushed
9/6/2017
Lee C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very happy with my experience with Ferman Auto Collision
9/5/2017
William L. VERIFIED CUSTOMER
Vehicle Make : Jeep
very satisfied.
9/2/2017
Robert S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and customer service from the time I walked in until the day I picked up the car
9/1/2017
Gi Bin. VERIFIED CUSTOMER
Vehicle Make : Toyota
The best bodyshop I have ever delt with in terms of coutesy and kindness of staff members, timely notificatipn of repair status, as well as cleanliness of customer waiting room!
8/31/2017
Benjamin H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Fantastic job. Timely service. Love the updates. Hope I never need you again, but if I do, I'll be back.
8/31/2017
Brandy A. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I had to take vehicle back to complete work
8/30/2017
Steve F. VERIFIED CUSTOMER
Vehicle Make : Honda
Be sure the final detailing is checked for completeness. I had to bring my car back because whatever was used to clean my windows on the inside splashed onto the door panels and dried leaving lots of dry splash residue on three of the four doors. Thankfully Tom helped right away. He's the best!
8/30/2017
Carlos A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service from start to end. Thank you
8/29/2017
William T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The only thing that needs to be improved on is the communication to the customer. My experience with that was awful please feel free to contact me. Bill Trimble ****-****-xxxx
8/28/2017
Judi M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I have to give Miss Teresa a HUGE thank you ! When I brought my car in I had just been in an accident and was not anywhere near my normal self and Miss Teresa was absolutely so caring and amazing ! She made every step of the process very easy . I will always be grateful for her care and genuine concern .
Thank you so much . It's not very often that you find someone who really makes you feel safe and taken care of as she did .
8/26/2017
Donna S. VERIFIED CUSTOMER
Vehicle Make : Dodge
The service was absolutely wonderful that's where my car will go when I need any work done on it everybody was so kind and wonderfuI thank you so much for working on my car
8/25/2017
Cynthia S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Ashley was great!
8/25/2017
Marcos A. VERIFIED CUSTOMER
Vehicle Make : Acura
Great experience and amazing service.
8/24/2017
Larisa R. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful service! Thank you!
8/23/2017
Sharon L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone I came in contact with was pleasant, positive , smiled and
Very efficient. The over all process very smooth.
8/23/2017
Farah F. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service from the time I get there to when I leave with my repaired car. Thank you so much for treating your customers like Kings and Queens.