From start to finish, the entire process was seamless. Everyone was friendly and professional. I was updated throughout the entire week and I am very happy with the business. Thanks so much!
10/17/2017
John A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very good experience. Thanks to all involved,
10/17/2017
Steven R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Made it easy and fast. Notified me through the whole repair.
10/17/2017
Diane W. VERIFIED CUSTOMER
Vehicle Make : BMW
Quality control could have been better.
10/17/2017
Joanne S. VERIFIED CUSTOMER
Vehicle Make : Honda
My vehicle wasn’t fixed right the first time. I love the people and Scott is very fast at replying! Someone hit the vehicle again and I chose this place again because I have faith they will fix my car. The front headlights are different on both sides and they had to replace the door on the passenger side and now there’s a gap at the very top . I would definitely recommend this place because they’re very fast and efficient with customer service just the repairs I really need them to be fixed .
10/16/2017
Jeffrey R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
All representatives were friendly and helpful during the drop off and pick up service.
10/11/2017
Wendy H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience considering the circumstances! **** and Ashley kept me well-informed throughout the entire process. Thank you!
10/9/2017
Daisy H. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Car was delivered as promised.
10/8/2017
Roberta C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service and communication
10/7/2017
Rachel B. VERIFIED CUSTOMER
Vehicle Make : GMC
Communicated well and did a great job
10/7/2017
Vincent D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service and speedy professional work
10/5/2017
Henry M. VERIFIED CUSTOMER
Vehicle Make : Volvo
excellent servuce
10/5/2017
Sarah Q. VERIFIED CUSTOMER
Vehicle Make : Acura
**** is fantastic and definitely a valuable asset to the Ferman family. I had a great experience and will be recommending everyone I know in the future.
10/5/2017
Henry S. VERIFIED CUSTOMER
Vehicle Make : Honda
A pleasant experience- great group of professionals.
10/5/2017
Robert F. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent location and great staff.
10/4/2017
Jeffrey L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very pleased! Vehicle was done when they said it would be.
9/29/2017
Michael E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Still waiting on hubcaps. Job is not completed.
9/27/2017
Scott W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was told my car was ready so I drove over to pick it up, only to find out you made a mistake and the car wasn't ready. No one bothered to call or text me back that there was a mistake and I wasted my time for a useless trip. That's not very courteous or helpful customer service.
9/26/2017
Anna Maria. VERIFIED CUSTOMER
Vehicle Make : Buick
We had excellent service every one was very helpful and a pleasure to work with.
9/26/2017
Maria M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The process was smooth and I was kept informed. Delivery was on time and the vehicle looks great. Everyone at the facility with whom I had contact was polite, professional, accomodating and helpful. I will recommend Ferman Collision in the future. Thanks so much to ****, Ashley and Pattie! Excellent job everyone.