Not a yes because of one reason.. the tires, all, we’re in great need of air. And presented a dangerous situation. The car had been at Moody’s for more than two weeks. We discovered it a number of miles away after picking it up. We think that should have been checked before releasing the car. Otherwise, A-****. Thanks.
12/21/2022
Lois V. VERIFIED CUSTOMER
Vehicle Make : Kia
I am very happy it looks great and no one would ever know it got hit thank you
11/28/2022
Todd A. VERIFIED CUSTOMER
Vehicle Make : Volvo
Only issue was that the rental car was not available when I dropped off car so needed to scramble to get transportation to work
11/8/2022
Richard A. VERIFIED CUSTOMER
Vehicle Make : Honda
Not completely satisfied with the body work however the paint job is flawless. I'm waiting for a part to be reinstalled
10/23/2022
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work
10/23/2022
Marc G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'm satisfied with the repairs and the interactions with the staff and Chris after I got on the schedule. I was only honestly answering the questions about what could be improved. Chris forgot to log me in to the system after I brought my truck over for an estimate. If I hadn't called about 10 days later to make sure that I was on the schedule, I'm not sure where I'd be now. As it was, I was bumped back a week because of the mistake.
8/28/2022
Valerie K. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work, communication and customer service from the Wells location. Chris was awesome!
7/9/2022
Christopher D. VERIFIED CUSTOMER
Vehicle Make : Audi
I still don’t have my car back and haven’t had an update in 8 days for the insurance company or you guys.
5/29/2022
Susan S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The work done on my car was excellent. Everyone was helpful and kind.
5/15/2022
Amanda T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service. Very organized and friendly
5/8/2022
Joann P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Best service ever.
5/6/2022
Robert R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for a great job!
3/26/2022
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job. The process was seamless. The progress updates were timely and appreciated.
The work looks as if nothing ever happened.
Well done to all.
3/11/2022
Steven S. VERIFIED CUSTOMER
Vehicle Make : Dodge
My car was scheduled to be there for a week, which turned into almost three weeks. I know the major issue for that was the radiator wasn’t on the original quote and supply issues caused the delay. However, I wasn’t told of the radiator until 4 days into the repair, when I came to the shop to get something out of my car. I should have been told immediately about the additional repairs so I could plan for not having my car on time. I had to call every time for an update, not once did the shop call me with an update. Also, there is now a whistling sound from the windshield. Not sure what it is, but it is still watertight, so not a big issue.
3/6/2022
Jaimee R. VERIFIED CUSTOMER
Vehicle Make : Mazda
I will always trust Moody’s with my vehicles! Moody’s repaired my previous vehicle when I was side-swiped by a bus, and repaired my Mazda when we crashed due to an ice storm. My cars were good as new when I got them back! I also LOVE that I can leave my rental car at Moody’s and don’t have to deal with the hassle of returning it. As a single parent with only one vehicle, that is a huge help!
3/4/2022
Nancy N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for a great job!
2/9/2022
Anthony D. VERIFIED CUSTOMER
Vehicle Make : Jeep
You were excellent!
1/29/2022
Joan M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Second job done on this vehicle by Mood. It was done in the time frame I was told and the work was done well.
1/5/2022
Deborah V. VERIFIED CUSTOMER
Vehicle Make : Fiat
Almost three weeks to complete repairs. Some mix up with parts supply. No one called to update us on any delay reasons while we had a rental to Pay for.
Repairs are excellent and staff always respectful!
1/2/2022
Tyler M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks for getting my car done so quickly. It looks beautiful and I’m so happy with it!