Rear tires had less then 10 psi check engine light on and horn doesn't work
2/24/2016
****N. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Keep up the good work.
2/13/2016
Geoffrey S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great responsiveness when I had any questions. They really helped me understand the process. I appreciate the service, but hope that I don't have to go through this again. If I do, I will use Bill Fogle's team for the great work that you do.
2/10/2016
Sean G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Robert did an outstanding job from start to finish. He was helpful, knowledgable and took time to explain everything. I definitely made the right decision in bringing my car to Bill Fogle. Thanks to Robert and everyone involved for returning my car back to me in a timely manner. The whole process was seamless once I brought my car to you all. Thanks so much for a job well done.
1/30/2016
Roy S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Second time using Bill Fogle - will not hesitate to use them again or recommend them to anyone. Staff was friendly and helpful!!
1/27/2016
Sherry T. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for a very wonderful and positive experience with my first car accident in 53 years. Everyone at Bill Fogle was so friendly and helpful and my car was repaired perfectly. It looks like it just came off the showroom floor. I just can't thank you enough. I will refer you to everyone I know or meet when they need car repairs. May all of you have a Blessed day. Sherry T
1/23/2016
Borkar.smita M. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer support was good. Was disappointed that the bumper paint did not match the vehicle color and had to be repainted. This delayed the delivery of the vehicle costing more on rented vehicle.
Exceptional customer service. Very professional and very accommodating. Took the time to explain things and help us make the right decision. Steve is the best!!
1/12/2016
Maria F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You scratched my clear coat on my hood, put that you balanced a tire on my estimate, impossible, as you told me that damage was unrelated, and left my fender clips off my car although you were paid to repair it.
I hate that it seems the quality in your workmanship has gone down since the last time we repaired with your company.
12/2/2015
Mansoor B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I would suggest not to have dual email notifications, where the real status is not evident from those emails which caused the confusion for me to come to garage to pick up the car while it was not ready.
The email said, it is ready and if there are issues they will contact. (I was not contacted and I came to pick up my car)
Another issue: I have a lose wire hanging at the back (Below the bumper which was fixed) and am not sure if it should have been connected. I can bring the car back if someone can help.
Otherwise, I was satisfied. Mansoor B
11/26/2015
Robert S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Courteous customer service folks, Koby & Robert. Kept me informed via regular emails. I'm very satisfied with the work.l
11/20/2015
James H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The paint job was fine. However the rim even though it had been circled in pink to show the damage it was not fixed when i picked the truck up yesterday.
11/12/2015
Kristie R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mr. **** was so approachable and kept me informed of the progress along the way. He is an exceptional asset to the Bill Fogle family. As a woman, I've never been treated so respectfully by anyone in the car industry before. Thank you, Mr. ****!!!
11/7/2015
Robin H. VERIFIED CUSTOMER
Vehicle Make : Dodge
My vehicle is back to the way it was before the accident. That's a big compliment. Will recommend Fogle any time.
11/6/2015
Constantino B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
professional
10/18/2015
Joseph H. VERIFIED CUSTOMER
Vehicle Make : Ford
Having excellent work done is the basic requirement for return business and recommending services to others. The work was excellent.
Having extraordinary customer service, delivering on promises and keeping the customer informed daily on status sets your company apart.
None of this is rocket science but it is amazing how few businesses get it.
Great work.
10/15/2015
Larry P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Bill Fogel is top quality.
10/15/2015
Simon B. VERIFIED CUSTOMER
Vehicle Make : Jeep
I am truly blown away with the service I received, words cannot even begin to describe their excellence. You hardly find service like this. I am glad I chose Bill Fogle to repair my vehicle.
8/28/2015
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wonderful experience! Completely satisfied and felt like you really care about your service level.