Your team was really great at keeping me updated on my car.
8/23/2017
**** O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did a great job keeping me updated with the progress of the work.The young lady at the front desk and the lady that updated me on the progress were very helpful and professional.
8/20/2017
Jay C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Let my vehicle set for a week before they even evaluated it. Service King in Mission Valley seemed more interested in how much their commission would be than getting it done quickly.
8/18/2017
Carol M. VERIFIED CUSTOMER
Vehicle Make : Subaru
The entire staff was very professional and friendly. Lorena Guzman managed my car repair. She kept me updated and made everything run very smoothly. A very pleasant, professional person. Romario drove me to and from home and he was very prompt, kind and personable. The repair work on my car looked as if there never was a dent. The front office was very informative , calm and kind. I was very impressed with the whole experience.
8/18/2017
Tamatha S. VERIFIED CUSTOMER
Vehicle Make : Kia
Lorena was very professional and caring in her interaction with me. She took the time to explain the details of the costs/process of what would happen. I appreciate her thoroughness. I felt very confident in her ability to get the job done correctly. After it was all said and done, I was very satisfied with the completion of the repair! Thank you Lorena and Service King!
8/16/2017
Chris P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lorena has great customer service, she provided great customer service. Her Ability to provide honest feedback and follow through on what she says she will do truly stood out. I am very happy with the service provided!
8/12/2017
Melissajoe K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great work and service
Thx.
8/11/2017
Charles B. VERIFIED CUSTOMER
Vehicle Make : Porsche
You did a great job on my car and you always kept me posted on what was going on great customer service and your Santee office I'll be back hopefully not too soon
8/4/2017
Kaycee W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Lorena was extremely helpful and the company was able to complete my repairs a week sooner than expected!!
My car looks just the way it was before my accident. I will definitely be recommending this location to anyone I know who needs service.
Thank you so much!!
7/27/2017
Josephina A. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was done a lot sooner then expected. Tania is super nice and friendly.
7/15/2017
Ian M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service
7/14/2017
Cynthia . VERIFIED CUSTOMER
Vehicle Make : Ford
Overall the experience was good. One thing I found annoying are the generic text messages. The information texted wasn't true and wasn't sent by the technicians at the Service King where my car was being serviced. It took longer than I anticipated but it wasn't Service Kings fault it was my insurance company holding up on getting supplements approved. Thank you
7/13/2017
Leann C. VERIFIED CUSTOMER
Vehicle Make : Honda
I love that it was the same staff that I could trust from gene townsand
6/28/2017
Demetre K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing
Best customer service I've received in an business ever.
Communication was constant, consistent & accurate.
They went above & beyond to make me feel comfortable with the process
6/27/2017
Bruce M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great
6/24/2017
Roxanne M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Friendly, supportive, a very helpful
6/21/2017
Derri . VERIFIED CUSTOMER
Vehicle Make : Hyundai
The office was clean. Paperwork was efficient. Staff were attentive. They kept me apprised on each step of the process. My car was cleaned inside and out. Overall they exceeded my expectations.
6/15/2017
Mohamed H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for everything. My car very good now
6/10/2017
Estella R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good service
5/18/2017
Nawar A. VERIFIED CUSTOMER
Vehicle Make : Dodge
They did an awful job! The forgot to put liner clips and the hood wasn't fiting flush with the new bumper I had to bring it back to get it fixed. The did address the two things but they damaged the hood!!! There is an obvious damage due to pressure applied trying to close it!!! I wish I can send a picture! One more thing; they missed one clip again, after taking the car to there for the second time! The manager blamed the bad work on the accident! He said that the hit caused the entire front to shift, when the hit was so minor and the speed at the time of the accedent was only 5 MPH!!