Everyone was so kind and I’m super happy about the experience. They all deserves raises!
12/5/2018
Norman A. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service! Great people! Took the time to go over the repairs.
12/4/2018
Hayden M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service0
12/2/2018
Courtnee J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was great from start to finish!
I’ll definitely recommend to others
12/1/2018
Enrique R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excelent works you guys perfomed in tour car
11/30/2018
Karen L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The work completed was done well. Everyone I dealt with was polite.
However, Service King states that there is an “express Geico”
This was an insurance claim. It took 16 days to get my car back. There was not significant damage. When there was a problem - delay , I had to contact Service King. Prior to that I had been receiving daily update texts.
As to paperwork, in the Packet I received initially - it had the 3 business cards which was nice but no claim number for reference on the paperwork included though there was a space for it. In addition, I have received no paperwork/ paid invoice or credit card submission from Enterprise though they have put through two charges on my card as I took the supplemental insurance for the rental period.
What is initially presented is really nice and sets a level of expectation of service. However, if you do not continue to follow through, the customer is left disappointed and dissatisfied.
Nice repair, nice people but poor experience.
11/26/2018
John N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Picked up car on Saturday. Drove about 10 minutes & it broke down. Had to be towed back to your shop
11/25/2018
Ronald H. VERIFIED CUSTOMER
Vehicle Make : Ford
Quick process
11/23/2018
Dallas C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yohanes Lahamendu was great. I was having trouble with the insurance paying, Yohanes jumped in and got the problem resolved so I could get my car.
Thank You
Yohanes
11/20/2018
Zeke M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything turned out great! Thank you very much. Debbie did a terrific job. Thanks again.
11/19/2018
Tan L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good service
11/17/2018
Angela B. VERIFIED CUSTOMER
Vehicle Make : Honda
All agents and representatives were awesome
11/16/2018
Andrea C. VERIFIED CUSTOMER
Vehicle Make : Ford
Overall experience was great and Yohanes was wonderful to work with.
11/15/2018
Don D. VERIFIED CUSTOMER
Vehicle Make : Ford
Debbie was awesome and always showed good communication and very good at her job. Hard to find that kind of employee in today’s world. Please make sure she is recognized for outstanding service to me. Thank you Service King! I would recommend anyone to use you and Debbie as the consultant.
11/12/2018
Louis W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job.
11/10/2018
Eliseo G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great Service
11/10/2018
Elyssa C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service!
11/10/2018
Samantha R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fabulous service! Great communication. Wonderful experience