The group was surprising personable. I actually enjoyed working with the team. My car was fixed quickly even in the holiday.
1/9/2016
Harry W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
my car was done in one day. thanks to Kathy and jeff.
1/7/2016
Hugh W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I WAS VERY SATISFIED WITH THE PEOPLE THAT I DEALT WITH THE WERE VERY PROFESSIONAL AND COURTIOS AND THEY FINISHED MY VEHICLE MUCH FASTER THAN I COULD HAVE IMAGINED A GOOD JOB WELL DONE
1/4/2016
Dana F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Friendly staff, efficient, prompt.
12/31/2015
Francie C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service
12/31/2015
Ashley J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone there was completely friendly, helpful, and made my experience very at ease! Thank you for all your extra care you gave! Especially to Jeff and Kathy for their customer service and personalities! And also the Auto body men that dealt with my car and even brought out items to me I needed, including bringing out my insurance papers! All those things make my day better and want to come back to that place! Please give them a thank you! :)
12/30/2015
**** O. VERIFIED CUSTOMER
Vehicle Make : Nissan
You did a fine job of under promising and over delivering.
12/17/2015
Carol D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very much appreciated the pick up and delivery.
12/14/2015
Ken G. VERIFIED CUSTOMER
Vehicle Make : Kia
The repairs were completed well ahead of schedule. Thanks!
12/9/2015
Ronald K. VERIFIED CUSTOMER
Vehicle Make : Jeep
We were pleased with the friendly and efficient handling of the process. It was handled seamlessly. Being kept up to date through the progress emails was terrific. Most importantly, you would never know I dad crossed paths with a deer. I would definitely recommend True Collision to my friends.
12/6/2015
Scott M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
All repairs were done in a timely manner, the car was clean from any residue from repairs. There has been nothing found out of the ordinary so far
11/30/2015
Rachinda B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome job & friendly customer service! #kudos
11/28/2015
Vincent G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job from the calls to the work!
11/28/2015
Mark F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you! Your service was exceptional. Jeff was very professional as was all of your staff. Very good work and performed in a timely manner, the car was delivered back washed and swept. We appreciate and commend your efforts. Please pass this along to all of your employees who were involved. I will recommend you to all in need, thanks again!
I work in the automotive and RV world and realize how difficult it is to create a positive customer experience. If at any point in the service proceedure the **** gets dropped, that one portion of the experience could ruin it for all who gave their best effort. That is why it is so important to manage it from beginning to end. You are doing fine with that. Keep up the good work!
11/22/2015
Anita L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome work and cust svc from the beginning till the end.
11/21/2015
Debbie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
True Collision did a great job with my truck and my experience was great. They really took the time to make sure I understood everything and was happy with the outcome. Thank you Jeff, would recommend 110% TO EVERYONE
11/13/2015
Nicole M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kathy was awesome. My car looks good as new. Cleaner than it was before my accident! Thanks guys!
11/5/2015
Alicia E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The employees at True Collision were very professional and friendly and treated me very well! The job was even done before they had thought. I had a great experience and if ever in need I will use True Collision again!