David Fletcher was an absolute delight throughout this whole process. He exceeded all expectations on customer service, made a very unfortunate event less annoying and he deserves a raise and a promotion. I thought he was the manager, David was that good.
9/19/2017
Marlene V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good customer service
9/16/2017
John B. VERIFIED CUSTOMER
Vehicle Make : Honda
Your team was courteous, knowledgeable, and honest. The daily texts to inform on the progress of my car was an outstanding service. I would recommend Service King to anyone.
9/1/2017
Deborah W. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional
8/26/2017
**** B. VERIFIED CUSTOMER
Vehicle Make : Scion
Great communication throughout the process and car looks as good as new
8/24/2017
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome customer care rep! Fast service, love the text updates
Thank you
8/23/2017
Guillermo E. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good service. Was very pleased with the help that I got from there. I give it a 10
8/22/2017
**** M. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service. Will recommend highly to family and friends. Jackie was awesome.
8/19/2017
Chris H. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was super professional and helpful. Very good experience.
8/18/2017
Jack Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service.
8/18/2017
Daryn G. VERIFIED CUSTOMER
Vehicle Make : Lexus
D. Fletcher kept me informed in every step and USAA should be proud to have a great staff and professionalism...Excellent job 100%
8/14/2017
Joyce S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Enjoyed the exceptional service.
8/12/2017
Frank E. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The entire team was extremely professional. From the beginning communication was excellent. This made it very easy to schedule an appointment etc. I had called other shops in the area and either got no call back, or could not get an appointment in a timely manner. Also it was very helpful that I could fill out paperwork in advance and drop the car after closing using the key drop box. Nest the car was completed far sooner than I anticipated and when I picked it up it looked beautiful. And finally the entire process was very simple due to the fact that the shop had a direct connection to Allstate.
Thanks so much for taking such good care of my vehicle!
Frank E
7/29/2017
**** R. VERIFIED CUSTOMER
Vehicle Make : Acura
Jackie and all staff were so incredibly welcoming and informative. The professionalism and genuine customer support is hands down the best I have encountered. As a retail marketing manager I appreciate everything service kings has done for me. I will recommend your services every chance I have.
7/25/2017
Monte S. VERIFIED CUSTOMER
Vehicle Make : Honda
Every thing looks great! I'm sorry that I didn't get a chance to ask you about some other things that needed repaired while you had my van. Thank you very much, Monte
7/18/2017
Paul B. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were very helpful
7/16/2017
Mary M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service.
7/14/2017
Michael W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome experience. Jackie is fantastic. Job completed ahead of schedules!
7/8/2017
Carolyn O. VERIFIED CUSTOMER
Vehicle Make : Ford
Quick and professional. Jackie is great!
6/28/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am very pleased with the service that was provided. Besides the fast repair of my vehicle, their customer service was amazing- so helpful,professional and personable. I would definitely use Service King again and refer them to people I know. Thank you again!!