More than exceeded my expectation in time and completion-except the wait for the parts, one of which is still back loaded. Rachael is a magnificent public face: available, knowledgeable, sympathetic, informative. She epitomises what should be the front of business.
12/2/2015
Donald M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Rachel is outstanding - competent, professional, and friendly!
11/18/2015
Marissa Y. VERIFIED CUSTOMER
Vehicle Make : Jeep
Rachel working at the front desk was very friendly and had wonderful customer service!
11/14/2015
Kaitlin B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very fast and friendly service. I could not have been happier with them. The work looks great.
11/10/2015
Michael S. VERIFIED CUSTOMER
Vehicle Make : Honda
We've had four different vehicles repaired by True Collison (through no fault of our own). In each case, we've been completely satisfied. Friendly service, great communication throughout the process and excellent final product. I hope I don't need collision repair services in the future, but if I do, I'll be back a 5th time.
11/7/2015
Mark A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All of my contact was with Rachel! She was a true joy every time we spoke!! She is a great asset to your company!!
11/2/2015
Richard N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick and efficient, Rachel got me in on short notice she did a great job. Repair was fast.
10/26/2015
Daniel C. VERIFIED CUSTOMER
Vehicle Make : Ford
Rachel is amazing, when it came to working with my insurance, who was giving me the run around to get this paid for and get my car back to me, she was able to assist and make sure everything on True Collision's end was done and was correct so that it wasn't too much more stressful.
10/26/2015
Caroline R. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs went great, my car was ready within one day which was super quick, and Racheal at the front desk was very helpful and made the whole experience easy.
10/24/2015
Della P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very professional and friendly...couldn't ask for more!
10/21/2015
Michael S. VERIFIED CUSTOMER
Vehicle Make : Scion
I haven't had many repair experiences, but of those that I've had, True Collision gets my top marks. It was quick, easy, and Rachel's dynamic customer service performance was the best. As we said in the Navy, "Bravo-Zulu".
10/21/2015
Shannon B. VERIFIED CUSTOMER
Vehicle Make : Mazda
From scheduling my estimate, to arranging for a rental while my car was being repaired, Rachel was incredible and kept me updated throughout the process. The work that was done on the car looks great.
10/15/2015
Inger W. VERIFIED CUSTOMER
Vehicle Make : Honda
Flawless experience!
10/12/2015
Tyler B. VERIFIED CUSTOMER
Vehicle Make : Honda
Rachel was amazing
10/3/2015
Gary M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Timely repair. Great customer service. Work done as promised. Fine craftsmanship
9/13/2015
Jacqueline D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
A SEAMLESS PROCESS FROM INITIAL SCHEDULING OF APPRAISAL THROUGH THE CAR RENTAL AND ON TO COMPLETION OF REPAIR!EXTREMELY PROFESSIONAL AND GRACIOUS STAFF!
9/11/2015
Kristen E. VERIFIED CUSTOMER
Vehicle Make : Honda
Rachel was exceptional. The level of service was beyond what I thought was possible. They really helped me out by getting my car since I had a driving restriction, they kept me updated on the progress of my repair, and called insurance to make sure everything was taken care of. My car looks amazing and very clean. Couldn't be happier with the incredible customer service and superb work done to repair my car.
9/6/2015
Ricky I. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service, in and out really quick. Overall, very satisfied.
8/29/2015
Bryan R. VERIFIED CUSTOMER
Vehicle Make : Subaru
They really helped us! We were on vacation and needed repairs asap. They got us in as soon as possible and took care of us!
8/25/2015
Charles B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Used a non matching rear view mirror to repair. Perfect color blend, but still the wrong mirror.
Left dust in my car after repair.
Did not repair all damage done to vehicle. Just the two doors.