The door was painted great but there were scratches on the door handle as well which are still present.
6/6/2016
Thelma B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional friendly representative, fast service
6/4/2016
Cynthia B. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair of the bodywork looks great, but the hoses were not properly done on the radiator - one was against a flywheel that pulled the hose clamps off and cut into the hose itself. As a result, I lost all of my antifreeze and had to take the car into a shop. When they noted the problem, they told me to return to True to get the hoses done properly. That repair is scheduled for next week.
5/27/2016
Moyo J. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had a great experience. I mean my car was fixed, which was the sole reason for the business. I was incredibly shocked that I was able to do a payment plan. That helped me a lot.
5/17/2016
John S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We dealt with Jason in Moon and Rachel in Crafton. We also talked to Kathy today at the Moon Center when we picked up our car. They were all very nice. Rachel was the one I dealt with the most.. She was exceptional. So very pleasant on the phone
and willing do do whatever we needed. She was great!!!! My husband and I are very pleased with the car
5/12/2016
Micah F. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was excellent. Racheal was great and also the gentleman I assume was the manager was very accommodating. I noticed a small dent that was new after I left (almost not worth dealing with) so I called the to ask Racheal to make a note on the account in case it bothered me enough to get it fixed. She said if I wanted taken care of it would be no problem. The office and the garage was clean and organized. I would definitely recommend the service to friends and family.
5/11/2016
Stephanie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I enjoyed the constant communication updates of the progress of my vehicle
5/7/2016
Blaire C. VERIFIED CUSTOMER
Vehicle Make : Saturn
Dropped my car off without the check engine light on; got it back and the light was on so you still have the car and my service is not complete.
5/4/2016
Jeffrey D. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work was done quickly and professionally. The representative kept me completely up to date with the status of the work. Well done!!!
5/4/2016
Greg C. VERIFIED CUSTOMER
Vehicle Make : Subaru
great experience. very professional.
4/30/2016
Daniel A. VERIFIED CUSTOMER
Vehicle Make : Dodge
I really liked the customer service. Rachel was very professional and helped me with anything I didn't understand. She is a real assets to the company. She made me feel welcomed. Five stars to her and this shop.
4/28/2016
Scott L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I liked and appreciated all of the communication that was received during the time my vehicle was at True Collision Center.
4/26/2016
**** B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very friendly staff and the work was top notch!
4/22/2016
Bret S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Didn't realize my new rear light was missing all the bulbs until I got home. Should've at least been warned! Otherwise great service.
4/21/2016
Jacqueline W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service received from True Collision representatives was beyond exceptional. Rachel demonstrated not only excellence, she exuded care and compassion and a genuine concern.
The repair work was perfect and the shop even washed and vacuumed my vehicle. My experience on a scale of ****-10; was 100.
Thank you True Collision for all you have done.
4/19/2016
Douglas B. VERIFIED CUSTOMER
Vehicle Make : Nissan
The email updates with the status of my vehicle were very helpful!
4/18/2016
John T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything seams fine haven't drove it that much , but i told you I needed it by Friday and you delivered. Thank you for your prompt and courteous service.