Took a month to repair my vehicle. Estimate called for approx 25 hours of total labor.
12/4/2019
Brittani W. VERIFIED CUSTOMER
Vehicle Make : Jeep
This was such a painless experience and you all went above and beyond my expectations! Everything was wonderful! Thank you!
11/23/2019
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Your folks need to be more realistic about The estimated length of time you need to complete the job. I was initially told three days, which then inexplicably stretched to two weeks for a very simple job. Have the team been upfront with how long they thought it was going to take, I would’ve arranged other ways to cover for my car’s absence, but because I only thought it was a few days,I was greatly inconveniencing those around me borrowing cars as three day stretch to one week, and then stretch to two weeks. That is my only main complaint
11/22/2019
Sara E. VERIFIED CUSTOMER
Vehicle Make : Toyota
The text message updates are great! I knew when to expect the job to be done and it was even done a day early!
11/6/2019
Ravi P. VERIFIED CUSTOMER
Vehicle Make : Acura
We were very impressed by your customer service & the quality of the work. Both were top notch. This is probably the best car repair I have experienced in my 40 years of driving. We were particularly impressed how you kept us appraised on a daily basis & that the work was completed a week ahead of schedule. You should be proud of running such a high class operation.
10/26/2019
Joseph E. VERIFIED CUSTOMER
Vehicle Make : Honda
Car was not cleaned, backseats specially, upon return
10/16/2019
**** G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Boy, service king was great at keeping us updated through the entire process. The car was done early and Jason went above and beyond to make everything work
10/11/2019
Suresh S. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was good ..
10/11/2019
Amber J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fix your system that keeps sending out text messages with the wrong pick up date.
10/4/2019
John P. VERIFIED CUSTOMER
Vehicle Make : GMC
Great work and customer service!!
9/15/2019
Randall E. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service. Will highly recommend it to anyone.
9/7/2019
Daniel P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything ran extremely smoothly, the staff was helpful & professional & the
workmanship was very good. All in all, it was a great experience, given the situation. Enterprise car rental was a great addition.
I won’t hesitate to recommend this establishment to anyone needing repairs!
8/28/2019
Dolores H. VERIFIED CUSTOMER
Vehicle Make : GMC
Service was excellent until my vehicle got hit by Enterprise Rental while it was in your possession being repaired. Disappointing!
8/27/2019
Maureenrajesh N. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Fantastic service, speed, and communication. Could not have improved on anything!
8/24/2019
Darnell C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My only concern was that when I received my vehicle back upon repair the seats were very dirty and stained. When I dropped my car off they were next to spotless.
8/23/2019
Debra Lee. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very impressed the whole time, they had my vehicle. I appreciated the updated information during the time they had my vehicle. And even when I went to pick up my vehicle and they walked me through everything!! Thank you. Nice doing business with Service King!
8/21/2019
John B. VERIFIED CUSTOMER
Vehicle Make : Kia
Our air conditioner didn’t work on the way home, which was a bit of a bummer. Might just be weird from not being driven for a month, so we’re going to give it a few days before asking you guys to take a look at it.