Tom was helpful , friendly and explained anything that was going on with the car
3/8/2018
Stella B. VERIFIED CUSTOMER
Vehicle Make : Honda
It took longer than expected with no explanation as to why
3/7/2018
Dave W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The technician who is no longer there I am told gave me two separate prices for two separate types of repairs and then tried to charge me full price for repair of lesser value I was not happy but always taken care of it I got a new door put on my car
3/6/2018
Pedro R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The dashboard has paint on it that it didn’t have before I gave u my truck. I would like for you to take a look at it as soon as possible. Thank you.
3/3/2018
Merlie B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very nice job!
2/18/2018
Kailey C. VERIFIED CUSTOMER
Vehicle Make : Ford
Can honestly say I’ve never gotten such good service at an auto repair shop. I would definitely choose Service King again if the need occurs.
2/16/2018
E C. VERIFIED CUSTOMER
Vehicle Make : GMC
Great service! Keisha is very sweet and pleasant. John kept me informed of the progress of my vehicle and it was finished in a very timely manner! Great job!!
2/13/2018
Laura C. VERIFIED CUSTOMER
Vehicle Make : Honda
The full extent of the repairs were not identified until the day I was to receive my car. The body work was fixed with complete satisfaction but the mechanical repairs were not identified right away despite the fact that I noted my concerns with the alignment when dropping the car off. As a result, I did not receive my car until over 5 weeks after the initial drop off.
Ultimately, Kevin listened to all of my concerns & acknowledged the miscommunication & extensive delays. He did a great job of service recovery & noted corrective action moving forward. Kevin is definitely an asset to your organization.
2/11/2018
Ciara C. VERIFIED CUSTOMER
Vehicle Make : Kia
Overall, great customer service!!
2/10/2018
Bernadette G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great communication as to progress and explanation of delays. Very friendly.
2/10/2018
Chad M. VERIFIED CUSTOMER
Vehicle Make : Ford
Communication nonexistent. Customer service poor. Completely disappointed.
2/8/2018
Tammy T. VERIFIED CUSTOMER
Vehicle Make : Tesla
Work was done well and on time. Frequent text updates were appreciated. A very good experience.
2/6/2018
Sandra A. VERIFIED CUSTOMER
Vehicle Make : Ford
They do the work more fast what I expected. I received updates by text ... Was wonderful thank you
2/3/2018
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Ford
Service King changed my life.
2/3/2018
Mary M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for the good communication
2/2/2018
Stephon H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
John was very nice to work with. He kept me updated on progress and was there to answer any questions. Bob was also quick and thorough.
The repairs are the best Inhave ever seen. Thanks everyone.
2/1/2018
Frank A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your team delivered it excellent service, they kept me up-to-date all throughout the process. They were very professional and courteous and answered all questions to my satisfaction. Very good customer care. I would definitely recommend your shop to others.
1/31/2018
John H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you so much for the great care and attention to detail.