It was great - the staff were professional, quick, and very friendly.
7/8/2021
Kylie M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the great work!
6/28/2021
Ronald R. VERIFIED CUSTOMER
Vehicle Make : Kia
Better communication with updates and timing
6/26/2021
Tammy G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Eric Morris did a wonderful job in getting me into a rental car and the whole department in getting my car back in a reasonable amount of time. The only thing was communication as to whether or not the car was going to be fixed, between AAA and Al Serra, but it all worked out well. Thank you very much.
5/10/2021
**** R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Didn't let me know when the car was ready. And told me to come down there before 6pm the next day because that's when they close, I got there at 5pm and they were closed.
4/28/2021
Julia B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very shinny.
4/15/2021
Brett B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great service,fast and done right
4/4/2021
Barbra B. VERIFIED CUSTOMER
Vehicle Make : Audi
My car is not running. It ran completely fine before I asked for an oil change to be done after it was repaired at the body shop. My engine light is on and it says drain oil and I am currently stranded. I want this fixed. I am so upset right now.
4/3/2021
William T. VERIFIED CUSTOMER
Vehicle Make : GMC
N/A
3/26/2021
Toure L. VERIFIED CUSTOMER
Vehicle Make : Jeep
The service rep was excellent to work with. The work performed looked great!
2/10/2021
Virginia M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was amazed at such a great job that you did on my car I loved it I will always bring my cars to you and recommend people also thank you sooo much
1/27/2021
Raine W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I would differently commend Al Serra to my friends and family.
1/14/2021
Janice H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service! People were very attentive and considerate. The job seems to be professional and my vehicle looks new. Thanks
1/2/2021
Michael T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Austin was very helpful. The work was very nicely done and ahead of schedule
12/25/2020
William M. VERIFIED CUSTOMER
Vehicle Make : Buick
very satisfied
10/29/2020
Craig M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I brought my car in because someone had hit the back of my car. When I picked it up everything seemed good. But the first time I put it in reverse, I noticed that the back up cam was upside down and not pointed straight backwards. It was tilted up.
10/18/2020
Jonathan D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
A previous repair you did in March hadn't been to my full satisfaction, my headlight that had been replaced was never adjusted and shines down where it doesn't do it's job. Immediately after I got my car back the Covid shutdown happened so I wasn't able to have it taken care of. I asked for it to be done when it was in and it was never done. Now I need to bring it in again.
9/27/2020
Michell D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Kurt Morris treated my car like it was his, excellently. Thank you all for your hard work.
I had my oil changed Thursday, September 10, they did not put up a new sticker on my windshield. I was given a checklist with the receipt and normally I just put it in the glove box, I looked at the second sheet that was stapled to the receipt, the checklist, and saw a red box that said oil leak that needs immediate attention, now why didn’t anybody go over that when I was there?