Job was done right. Steve Wagner displays care respect snd empathy.
7/19/2017
Bryan C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Color of bumper does not match. Color is a light shade
7/19/2017
Sybil I. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
My vehicle has not been completed
7/13/2017
Connie S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great Job kept me posted with updates on the status of my car. He explained what was being repaired or replaced. Fantastic rapport, good listener, genuinely cares for the customer.
7/13/2017
Hugo De. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service!
7/11/2017
Gilbert C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Liked receiving text messages to keep me up to date on the status of my vehicle. Nice workmanship on the repair.
7/8/2017
Carlos L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Will was fantastic. He kept me updated from start to finish
7/8/2017
Vicki C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent work, car looks great!
7/8/2017
Lee B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The paintless dent repair completed on our Avalon looks fabulous. You'd never know there was any damage - the car looks showroom new. I appreciated the text updates on the repair processes well as the personal phone calls. The car was completed on time - on budget. Thanks for a great experience!
7/4/2017
Lisa D. VERIFIED CUSTOMER
Vehicle Make : Ford
The body shop could not get my repairs done right. It took 3 months to repair my truck and my carrier USAA had to assist with getting the repairs done. The body shop manager was rude and there was no empathy or professionalism in his tone. No true apology for having incompetent personal working on my truck. I have now had the opportunity to look at my truck and there is damage on the bed of my truck and my window tint was scratched as well as the brow is missing on my windshield. As a 30 year member of USAA, I cannot in my good conscience recommend your shop to fellow members if this is the service you wish to provide.
I feel as if there was no pride taken in the work your performed on my truck. n one checking the quality of the work before calling me to come to the shop to pick up my truck. I understand things happen but it should not have take 6 return trips to pick up my truck and 3 months to repair.
6/30/2017
Parker W. VERIFIED CUSTOMER
Vehicle Make : Ford
Gave informative and pertinent information about my truck in a timely manner.
6/30/2017
Carly H. VERIFIED CUSTOMER
Vehicle Make : GMC
The repair was fine, however dropping off my vehicle for repair was such a hassle and took way too long. Also had minimal communication after that about when my truck would be ready for pick up.
6/24/2017
Susan G. VERIFIED CUSTOMER
Vehicle Make : Buick
Michael Pena has excellent customer service ability
6/22/2017
Deloris S. VERIFIED CUSTOMER
Vehicle Make : Mazda
I really appreciated the email updates and my car looked great at completion. They even cleaned my car. Fantastic!
6/17/2017
Joe S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Not only was the repair excellent but also the auto detailing was phenomenal! Thank you for the First class service.
6/9/2017
Ercilia O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with the truck repairs! Will recommend your company to our family and friends. Thank you all for your courtesy.
6/3/2017
Eric O. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very happy with the staff, process, and work done on my vehicle.