Car looks great. Thanks for noticing the transmission leak. The frequent updates on the progress of the repair were appreciated.
3/11/2017
Patrick M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Job
3/11/2017
Maria L. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and pleasant I will recommend to friends and family thank you so much
3/10/2017
**** G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very professional staff highly recommended
3/10/2017
Fred H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thankyou for being so courteous and professional. The process was very quick and easy.
3/7/2017
Jean L. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm satisfy
3/7/2017
Brittni C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The only complaint I have is that the text messages I received gave me a completion date and time that was different than what actually happened. The office was great at calling me and updating me on the car repairs, but I would have preferred to have more accurate text messages or no text messages at all. The text messages created an expectation that the car would be ready at a certain time, and when that didn't happen I was disappointed and annoyed. I received 2 text messages stating the car would be ready for pickup at 11am on Friday. One of those messages was sent on Thursday, the day before pick up. When I called on Friday to confirm pick up, they told me the car wouldn't be ready that day. Then why did I get a text message saying it would be? I would have been happier without the inaccurate text messages. My car wasn't ready for pickup until the following Wednesday after the expected Friday pickup. In actuality, the length of time my car spent in the shop wasn't bad. I was just annoyed with the conflicting information.
3/3/2017
Mark W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service, great job
3/2/2017
Kathleen B. VERIFIED CUSTOMER
Vehicle Make : Audi
My car looks brand new. I'm amazed at how perfect it is after the repairs.
2/28/2017
Takisha F. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looked great! The turnaround time was quick and the lifetime warranty is so reassuring. Everyone was so professional and nice. I felt that I left my vehicle in well and capable hands. Will definitely recommend.
2/25/2017
Nyguan B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very pleased with the work done to my car & also the communication during the process. Thank you
2/22/2017
Benjamin T. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks very much for fixing my car. I greatly apperciate it!
2/22/2017
Amanda S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Staff was very pleasant. I was kept informed of the status of my car. Work was done ahead of schedule and looked amazing!
2/18/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Subaru
I so much appreciated how efficiently my repairs were handled. I was treated respectfully and courteously and kept informed about the progress of my repairs. The job was done way ahead of schedule and the repairs made my car look brand new. I was so satisfied with the customer service and with the repairs. I would definitely highly recommend you to friends and family.
2/17/2017
Michaela H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kept me updated, worked with my schedule for pick up, and genuine professionalism throughout shop.
2/16/2017
Ronnie W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car looks great nice job
2/14/2017
Jodie F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always happy with the work here! This is my fourth time and though I hope not to need any more car repairs I would use you again if necessary.
2/11/2017
Jessica R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent the best car care by far only place I will ever use
2/7/2017
William H. VERIFIED CUSTOMER
Vehicle Make : Kia
For me it was a money issue. And, you said you would try to bring it in for the insure nice and you did. And you did a beautiful job it looked better then I could have expected. Thank you.
2/7/2017
Alexander N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Recently a Mook in a black older Civic with a melon shooter exhaust forced me off the road.
About 900 worth of damages.
I called Geico. They directed me to a nearby Geico Auto Repair Xpress. QB Collision in Poughkeepsie.
They did the estimate (came out within 20) but I have a low copay so it didn't matter much.
I had the option of doing the repairs there or the shop of my choice.
They would use OEM parts. So I let them do it.
It was done a day early and I received several text updates per day.
Car looks perfect (it only had 2,000 miles on it).
That's my insurance story. Completely satisfied with Geico and QB Collision.