prompt, attentive, professional, extra-mile helpful with rides, even a ride to the airport
Only regret that we don't have regular need to deal with Sid and staff - - we hope! But we will never go anywhere else for this service.
8/29/2019
Diane Z. VERIFIED CUSTOMER
Vehicle Make : HONDA
I am just so happy with the work your team did. My car looks better than ever!! I was completely distraught after the estimator forewarned me that it did not look good & I feared it would be deemed totaled. Thank you so much for the excellent work & professionalism of Sid & your team. You are by far the best! Thank you again!
8/23/2019
Adelina H. VERIFIED CUSTOMER
Vehicle Make : KIA
Exceptional service and excellent customer care,thank you!!
8/23/2019
Rhonda S. VERIFIED CUSTOMER
Vehicle Make : MAZDA
Kudos to your team...I would especially like to commend Sid for exceptional communication skills and feedback. He was professional, timely, and also has an excellent and positive demeanor that makes the exchanges very pleasant. I would also like to thank the mechanic as Sid did let me know how he was very thorough and double checked his work. I had an overall exceptional experience which gives me even more trust that the car was repaired very well. It certainly looks good and drives well at first try. Please thank your staff, in my estimation, your company is very fortunate to have them...it is not so easy to find such good customer service these days! Most sincerely, Rhonda S
8/22/2019
HARRY D. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great Technical Job and Great People Skills--- A No Stress Expweience. Thanks
8/16/2019
Carlos G. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
I impressed with the level of professionalism and quality finish. The repaired area looks better than before the accident. Kudos for Car Crafters. I would highly recommend this location.
8/13/2019
Steve S. VERIFIED CUSTOMER
Vehicle Make : FORD
Sid Scheer has excellent customer service. Repair was completed quickly and without hassle.
8/2/2019
REBECCA H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Very professional Found an issue with repair next day Brought it in and was was handled immediately with an understandable explanation of what happened They even handled my car rental return did a great job at washing my car Very conveniently located near my home Would highly recommend
7/18/2019
Elaine Z. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
The repairs were completed sooner than expected, the shuttle service was very much appreciated and the car looks like new again. Thanks to all the team!
7/12/2019
Jerod W. VERIFIED CUSTOMER
Vehicle Make : MITSUBISHI
Even though the part came in a week later than I was first told, I am very happy with the service. Front desk lady was very professional and did everything perfectly to make me happy in the long run. I will definately return if need be in the future. Great customer service. Thank you.
7/10/2019
JULIO B. VERIFIED CUSTOMER
Vehicle Make : HONDA
It was a good job but there were some details that I wished they would have don’t a better job on, like my door trim vinyl had air bubbles in it and could have been applied better
6/29/2019
Felimon M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great staff
4/23/2019
Eric K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I would say that while the repairs were satisfactory, the overall experience was a bit disappointing. I brought my car in, and the assessor stated I should not drive on the interstate, and I left my car at the facility, with the intent to try and get my car done as soon as possible. I had to call that Friday and was told that my repairs were scheduled for the coming Tuesday, which was the initial date given to me. I didn't hear from the shop so I called again to see when my car would be ready. They have me a completion date of today (3/22/19) at 5 PM. My car was ready at 545 PM, a full week and a half after the car was dropped off. If I had better communication and a better expectation of when my car would be ready and why, I would be a bit more satisfied with my repairs.
3/23/2019
Kevin S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Jennifer was a trendies help and kept me in the loop. I appreciate all the work you all did to repair my care and to make it a good experience.
3/23/2019
Francis B. VERIFIED CUSTOMER
Vehicle Make : Honda
I thought the inside was supposed to be vacuumed. It doesn't look like it was. Other than that, I am satisfied.
3/19/2019
Vanessa R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work done is amazing. I'm so happy I made the right choice to bring my vehicle too. Thanks again car crafters!
2/28/2019
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job! Jennifer and Lance went above and beyond for me!!
2/28/2019
Jeffrey F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very fast service, thanks again.
12/22/2018
Saxxon R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
You guys did an amazing job!! Thankyou So much
5/18/2018
Natasha F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jodi did an amazing job keeping me informed on the status of my repairs. Car crafters did an amazing repairing and cleaning my vehicle. I am truly pleased, Five star rated service