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Real Reviews from VERIFIED CUSTOMERS
Charles B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I would visit you again. P.S. Thanks for cleaning my car up inside and out
1/15/2015
Veronica S. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a great job. Kept me updated on the progress of my car.
1/13/2015
Herbert G. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Love getting great service from a local business!
1/11/2015
Neal I. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Have to come back next week for the shop to fix the paint.
1/10/2015
Terry B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Working with Gross and Son was fast and easy. Everyone was personable, helpful and professional. It was very convenient to have my insurance company representative in the office and rental cars available on site. The repair work done on my Pathfinder looks great! Thank you!
1/10/2015
Rachel H. VERIFIED CUSTOMER
Vehicle Make : Mazda
They didn't fix everything they said they would. They took 6 days longer then they said it would. the customer service inside the office was friendly and nice but the gentleman that was outside bill was rude. He stayed on his phone the entire conversation we had, while he was telling me he incorrectly ordered the wrong part. It took way to long for it to be completed as well they said it was a 20 minute job and it took 7 hours. I was told I would get updates on the progress of my car and I got none until I called and asked a about the progress. All these little things are the reasons why I will NOT recommend this store to anyone and will NOT be back.
1/9/2015
Donald T. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was extremely satisfied with the service,ththey went above expectations
1/1/2015
Chadley W. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice job and nice surprise to have the inside nice and clean as well.
12/31/2014
Jesse H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
you all have done a fantastic job on the doors and quarter panel. The workmanship is excellent and I am very satisfied with the results of the body work and THANK YOU AGAIN for going beyond my expectation.
12/30/2014
Joyce H. VERIFIED CUSTOMER
Vehicle Make : Nissan
no complaints service was awesome
12/28/2014
David C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You did excellent work and in a very short period of time. My car looks like it just rolled out of factory, well the rear end does.
12/26/2014
Linda E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and prompt service.
12/25/2014
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Buick
Best team in Pensacola!
12/22/2014
**** L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great group of people!!
12/21/2014
Terry B. VERIFIED CUSTOMER
Vehicle Make : Honda
The Honda looks great, I mean like a new can. Thanks guys job well done. Perry Byron
12/20/2014
Demetrice P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer Servs. I would recommend Gross and Son to others. MERRY CHRISTMAS TO THE TEAM AT GROSS AND SON AND MAY GOD CONTINUE TO BLESS AND KEEP YOU IS MY PRAYER.
12/19/2014
Sandra P. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional.
12/18/2014
Kimberly B. VERIFIED CUSTOMER
Vehicle Make : Honda
Roseann was wonderful and kept me updated on my car...everyone was so nice and attentive...very satified...
12/17/2014
Nateisha G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kudos to the entire team at Gross and Son. Everyone was absolutely amazing and the work was done in a timely manner. I also really appreciate you taking the time to wait for me to get off work to pick up my vehicle.
12/16/2014
Jeff W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job matching the paint and aligning the new quarter panel. Detail shop missed some tape from post paint application but it happens.
12/10/2014