Helped me get through my first accident experience. I would like to recommend them to anyone who needs body work with great attitude and knowledge.
6/15/2016
Darryl L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Even though my jeep had to be totaled, I understand why... the staff there was great and made everything go smooth. I'll stop in sometime to say hello
6/15/2016
Jerry A. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The entire staff - Eddie, Frank, Bill, Julie, Cecily, Ival & Mandy - were OUTSTANDING! My absolute favorite body shop in Pensacola! I HIGHLY recommend Gross & Son to everyone I talk to that is needing a great body shop. The ONLY place in town our family trusts our vehicles to!
6/15/2016
Angela H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gross & Sons Paint & Body Shop I have required their expertise a few times and they have never disappointed me in any way. From the customer service to the completed job,well done!! Their work is always very professional, their knowledge is outstanding! And I am always a ????% Satisfied customer!!???????????? Thank You all for doing what you do!!!
6/15/2016
Chris H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job and was finished a lot quicker than I expected
6/15/2016
Anita B. VERIFIED CUSTOMER
Vehicle Make : Kia
I am very pleased with the work you did on my car! Its looks great!
6/14/2016
James T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Awesome customer service and an amazing job on my car. It was my first accident and first time dealing with having that amount of work done and they made it painless for me.
6/14/2016
Earl R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have been a happy gross son customer for years. Always great work and staff interaction.
6/11/2016
Renako J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
This is my second vehicle that I had repaired at gross & son body shop and u absolutely love their work. They are fast, friendly, and reasonable.
6/11/2016
Mobarak A. VERIFIED CUSTOMER
Vehicle Make : Ford
Screws messing , not everything in its proper place.
6/10/2016
Morris P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Friendly atmosphere environment. Repairs done as expected. In the process of the repair, they communicated well with me. I will recommend them to friends for auto repairs. Julie, Bill and Chris were especially helpful including Geico car rental agent
6/7/2016
Pamela V. VERIFIED CUSTOMER
Vehicle Make : Honda
All the stall were very professional and courteous. The repair job looked perfect. Overall great experience.
6/4/2016
Suzette T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Although repairs took longer than expected the end result was satisfactory.
6/4/2016
Daniel L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was genuine and friendly. Great service and excellent work. Thanks! Dan Lindemann
6/4/2016
Linda L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Wonderful, wonderful job. My car looks beautiful. Everything that I was told by different employees there actually happened as they said it would, emails sent, text messages sent and the car was repaired and ready for pickup on the day that I was originally told that it would be. If I ever have another unfortunate mishap I will definitely request Gross & Son. You will be my number **** recommendation to anyone needing repairs. Thank you all.
6/3/2016
Angelia J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service and Rosanna is top employee. Very professional and courtesy service. Kept me informed through entire process. My car looks better than before accident.
6/3/2016
Rachel H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very friendly and professional. Julie and Bill were very very sweet and helpful. Will definitely visit them again if the need arises!
6/3/2016
Christina B. VERIFIED CUSTOMER
Vehicle Make : GMC
Great service and stands by their word and work.
6/2/2016
Uther G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My first visit was completed in a timely manner and was washed. They kept me informed of the progress. This visit didn't go that smooth, I was notified at the last minute of the job being completed, there were wires hanging down that weren't hanging at first& the vehicle was dirty. I had to return the vehicle to have wires secured that were hanging down.