Julie took wonderful care of me! She even came to the shop to release my car to me on a weekend when she did not typically work. I appreciate her and everyone else who made this a great experience for me! Thank you!
7/18/2017
Marilyn B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I was completely satisfied from the first time I talked with everyone until my car was finished. Everyone was very friendly and they assured me that the job would be completed in a timely manner. They were extremely professional and cared about my satisfaction. I would definitely recommend them to everyone!
7/15/2017
Gary C. VERIFIED CUSTOMER
Vehicle Make : Toyota
My truck turned out great! Defiantly better than what I was expecting. The paint looks great and matches perfectly to the exsisting paint. For sure will be recommending people to come to y'all for any repairs or paint.
7/15/2017
Dorothy F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Awesome, Professional, kept me updated throughout the process, and finished on timw. I would never let ANYONE else work on my vehicle. They went above and beyond my expectations!
7/15/2017
Anthony M. VERIFIED CUSTOMER
Vehicle Make : Dodge
I really appreciated the fact that anyone you talk to made you feel welcome and we're more than happy to help even with a high workload.
7/14/2017
Amy B. VERIFIED CUSTOMER
Vehicle Make : Kia
Julie was wonderful and went beyond my expectations helping me get my car repaired! She stayed late at work to ensure I was able to pick it up and expedited the whole repair process since I was going out of town! The car looks great too! I will definitely recommend them and their work!
7/14/2017
Gabriel Z. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repair in my truck looks great and the customer service was really good
7/14/2017
Du N. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you!
7/13/2017
John F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great Job-good communication-nice people
7/12/2017
Angela B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I think 24 hours should be given for pick up notifications. I had to rearrange my work calendar to pick up car before closing.
7/8/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone at Gross and Sons were very professional from beginning to end.
They were very knowledgeable and kept me updated on the entire process
7/4/2017
David H. VERIFIED CUSTOMER
Vehicle Make : Dodge
You guys did an awsome job
7/1/2017
Jason L. VERIFIED CUSTOMER
Vehicle Make : Dodge
The job was extremely well done!! The team is professional and quick!! I was well informed and taken care of every step of the way. Also, whoever does the detailing is world class!!
6/30/2017
Stanley S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Car looks good, but it did take longer than expected for the repairs to be done.
6/30/2017
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Volvo
They did a great job. Completed the work when they said they would. I was very satisfied with what they did.
6/29/2017
Jason H. VERIFIED CUSTOMER
Vehicle Make : GMC
Great service! Prompt, polite and would highly recommend.
6/29/2017
Gina F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The woman who handled my file name Cecile was wonderful. She was informative, friendly, polite and just a joy to deal with. I will be back because of her and the pure workmanship of what was done on my car.
I will say it was very unpleasant to deal with the receptionist. I find her to be very brash (weather in person or on the phone I felt the same way) and not very kind. You might want to think rethink her being the first person that has greeted or the first person people talk to when they call your company. I only say this because I've been in customer service for over 20 years.
6/24/2017
Judy B. VERIFIED CUSTOMER
Vehicle Make : Honda
Update messages and phone calls appreciated
6/24/2017
Christy M. VERIFIED CUSTOMER
Vehicle Make : Honda
We came back a 2nd time due to your friendly and honest staff. Your body work is excellent and we will be sending you referrals in the near future. Kindest Regards, Daniel Deaibes and Christy M