I was completely BLOWN AWAY from the service and specifically the communication from Julie while my vehicle was with Gross &Son. Obviously I was very disheartened to have been in accident, especially with how much I LOVE my Jeep. There’s always that fear that your vehicle will never be the same after being in an accident. But Julie did something that I’ve never been a part of or witness too, she’s eased my concern by introducing me to the entire team that would be working on my Jeep. To be able to meet face to face the professionals at G&S took away a lot of the stress. Then the weekly and sometimes daily communication coming from Julie really sealed all my concerns with the repair of my Jeep. I hope to never be in another accident, but for me and my family, we will take our business to G&S for life.
5/7/2018
Karen S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone is friendly and professional. I really appreciated the text service updates.
5/5/2018
Andrew J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Julie and Kelly are always awesome to work with. I hate having to have my car repaired but always have comfort in these two plus the teams behind them getting everything taken care of.
5/4/2018
Chuck C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very satisfied with the work done on my truck. I was appreciative of the professionalism of Bill and all of the help he provided through this process. I would definitely use Gross and Son's again.
5/4/2018
Elizabeth T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Job well done
4/28/2018
Lacy A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everyone was so friendly and I appreciate how they all kept me informed of the progress on my car and how clean it was when I got it back. I can't even tell it was wrecked. Best experience with a body shop and insurance company ever as well as with the rental car company. Passing along the great service experience to everyone I know.
4/28/2018
Mickey S. VERIFIED CUSTOMER
Vehicle Make : GMC
Made a 2000 GMC look like a new 2018 truck. Thanks a lot!
Mickey S
4/28/2018
David G. VERIFIED CUSTOMER
Vehicle Make : Ford
They were very prompted and Courteous. The work that was done looks great. I will pass the word along to friends and other about them. Thanks for the work done.
4/28/2018
Dawn R. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looks great!!!
4/27/2018
Kimberly B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent job
4/26/2018
Shawna F. VERIFIED CUSTOMER
Vehicle Make : Honda
Bill **** was extremely helpful, supportive and did a wonderful job fixing my car. I appreciate the entire team’s hard work and thorough communication they provided.
4/26/2018
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good job guy my truck looks amazing
4/25/2018
Myrna M. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks like new. Thank you all for your efforts.
4/25/2018
Catherine F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Beautiful,fast service. They kept me updated the entire time.
4/21/2018
Llewellyn H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service
4/19/2018
Katie C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for all your help and keeping us updated throughout the entire process.
4/18/2018
Kim S. VERIFIED CUSTOMER
Vehicle Make : GMC
The text updates were very helpful, keeping me updated on progress. The work done was exceptional. Thank you!
4/17/2018
Jennifer R. VERIFIED CUSTOMER
Vehicle Make : GMC
You guys were really nice and respectful. Unfortunately, I do not remember the name of the two young men I dealt with but they were extremely nice. The one that help me when I dropped my vehicle off, his wife has a relative that works at Penton and the one that help me when I picked my truck up, thank you both and your reception was wonderful.
4/11/2018
Ann M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent customer service and excellent work done!