You kept us updated on your work. The car looks great and it was completed on time. Your staff was friendly and helpful.
6/15/2018
Nicole L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Awesome job. Friendly people
6/11/2018
Essie H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I have been to Gross and Son's 3 times since I've have my car and everytime. They have done a great job. The front desk is pleasant amd Bill is Awesome. I wouldn't go ANYWHERE else.
6/9/2018
Stephen M. VERIFIED CUSTOMER
Vehicle Make : Ford
Roseann was great to work with. She is certainly an asset to Gross & Son. Although I only had it a day and haven't fully inspected it the work Mike did is excellent. I appreciate that their attitude is they want it to be perfect. I'm very glad AAA uses G&S.
6/7/2018
Jennifer W. VERIFIED CUSTOMER
Vehicle Make : Honda
They were all wonderful there. I definitely would go back to them again
6/6/2018
Amanda N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very timely service. Excellent work!! Would recommend this shop to anyone
6/6/2018
Stanley W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Extremely professional and trustworthy. Always puts a customers needs first.
6/5/2018
Anna F. VERIFIED CUSTOMER
Vehicle Make : Ford
The team was helpful, friendly, and efficient. The workmanship was done quickly and the best part is you can't even tell there was any damage to my car. It looks like they just turned back time! It is rare to experience such quality customer service in this day and age and I am very grateful that a potentially miserable experience was such a positive one.
6/3/2018
Jason B. VERIFIED CUSTOMER
Vehicle Make : Nissan
TOP GRADE PROFESSIONALIM from beginning to end...
6/2/2018
Duane N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Awesome all the way around
6/1/2018
Christina W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very pleased with the repairs
5/31/2018
John H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Outstanding service we are very pleased with the work we had done
5/26/2018
Roslyn T. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
At a time when I felt stressed, you made the experience flow easily and without complications. You kept me updated and I appreciate that. My first interaction with you made me feel comfortable .
5/26/2018
Joanne M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything was so easy for me and the repairs were done much quicker than expected
5/25/2018
Caroline M. VERIFIED CUSTOMER
Vehicle Make : Ford
Your business is a well oiled machine. Very rare in Pensacola. Congratulations!
5/22/2018
Theo B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The staff we interacted with were pleasant, professional and helpful. There was some extended time because of a mislabeled part. The staff, Kelly was the point person, kept us informed and did what they could to move the process along. From what we can tell the workman ship
5/18/2018
Sheila B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great place! I strongly recommend, all very friendly, competent professionals, thank you very much.
5/18/2018
Jennifer F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service and very flexible on schedule. Big thanks!
5/16/2018
Michael B. VERIFIED CUSTOMER
Vehicle Make : Honda
Not only your mechanics did a great job, but your office staff were superb