They were very friendly and courteous. My car was fixed very fast, and they went above and beyond in taking care of me and my car. I would recommend Gross & Son Body Shop to anyone who needs auto body work done.
8/14/2018
Renee W. VERIFIED CUSTOMER
Vehicle Make : Toyota
First class Auto Body shop! Best I have experienced in Pensacola! Organized, professional, on time, friendly and courteous. They keep you informed of progress through completion. My vehicle was repaired like new and cleaned thoroughly. 100% plus satisfied customer. Would reccomend to everyone!
8/13/2018
Kenda K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I understand that the weather was a factor in taking a while to get it back. It looks wonderful and I'm so happy!
8/8/2018
Pam D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was very polite and helpful. I truly had no worries that the job would be done right.. It felt like a job well done was a priority and I had no worries at all. Thank you so much for all that you done!
8/7/2018
William K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great service and job completely quickly!
8/4/2018
Chris B. VERIFIED CUSTOMER
Vehicle Make : GMC
Super friendly staff! Bill kept me updated every step of the way. Keep up the good work!
8/4/2018
Ferdinand C. VERIFIED CUSTOMER
Vehicle Make : GMC
The customer service was outstanding they were very nice and professional. The repairs were quick and painless. I would definitely use their services again if needed & recommend them to friends and family. Thank you Gross & Son Body Shop!
8/4/2018
David H. VERIFIED CUSTOMER
Vehicle Make : Ford
Something is wrong with your system because you did not repair my Ford. It was totalled from what I understood. My experience with G&S was and will always be above average. You guys are great.
8/3/2018
Ann Marie. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My whole experience was wonderful I was really impressed when Julie would text me and keep me updated on my car. When I went to pick up my car I couldn't believe what a great job they did fixing it they are truly artist. About 10 years ago I brought my car into to be fixed until this day it looks as good as when I got it back from them. That's why I did not hesitate to bring my new car in there after my accident
8/3/2018
Weldon H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone was very professional, helpful and nice
8/2/2018
James Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Very thankful from start to finish...Bob and Julie were the 2 I had most contact with and they were both very professional! The repair work looks perfect so thumbs-up to those hard working people in the shop as well!
8/1/2018
Joanne M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very good job at fixing my car and also helpful in helping me find less expensive solutions to another area of the car I could not afford them to take care of.
8/1/2018
Terry O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I dealt with was very friendly
8/1/2018
Demetrice P. VERIFIED CUSTOMER
Vehicle Make : Toyota
When I First visited Gross and Son some years ago, I carried my Honda Civic in to be repaired from a accident and I tell you when the car was returned back to me it looked like a brand new car so that is why I would never use another Paint and Body Shop. Gross and Son you are the best in Pensacola Fl rated # **** in my book.. Thank you again
7/28/2018
George G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
So very easy & professional
7/28/2018
Adrienne W. VERIFIED CUSTOMER
Vehicle Make : Honda
All of the employees were very courteous and made sure that I was taken care of from the beginning of the process to the end. I truly appreciate the hospitality provided by everyone at Gross & Son and will be happy to have my car serviced there again in the future.
7/27/2018
Sharon H. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service and workmanship! You guys are obviously at the top of your game.
Thank you. Mark Harris
7/25/2018
Jeremy P. VERIFIED CUSTOMER
Vehicle Make : Ford
Yall were great and took care of my car exceptionally... will recommend to any and everybody. Thank you so much!
7/25/2018
Regina M. VERIFIED CUSTOMER
Vehicle Make : GMC
Very pleasant experience!!
7/21/2018
Valerie R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The service was top notch. My car was detailed upon return. I thoroughly enjoyed the text message updates in the status of my car. Took the stress out of wondering what stage of the process my car was in. Thank you so much. Great professional service.