Chris offered great customer service by keeping in touch with us about the progress of our repair. While I did not enjoy the overall general inconvenience of having to have my car in the shop after an accident, the Auto Craft experience from beginning to end was done professionally, courteously and efficiently. Thank you.
2/5/2019
Sandi G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks like the whole thing was painted not just what was. I love it!
12/29/2018
Lillian C. VERIFIED CUSTOMER
Vehicle Make : Toyota
AWESOME customer service - other companies could learn from Auto Craft. Great communication and to have a life time warranty on your work says it all.
Thank you very much
12/21/2018
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Really quick repair! Great updates and service!
12/21/2018
Hollow Metal. VERIFIED CUSTOMER
Vehicle Make : GMC
The thing that impressed me the most (besides quality) is how well Chris communicated updates to me. I never had to wonder when it’s going to be ready. I REALLY appreciate that!
12/15/2018
Holly H. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Very nice people even though it took longer they kept me up to date on everything thank you will definitely recommend them
12/15/2018
Michele W. VERIFIED CUSTOMER
Vehicle Make : Dodge
There was a couple of spots missed but arrangements have been made to make sure they are repaired next week. Thank you,
11/21/2018
Jay M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My observation is that your agency has done a very good job of restoring my car to its original condition regarding structure fit and finish. Thank you.
Jay W. McLeod
11/20/2018
Shelly C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I really appreciated the professionalism by your company throughout the entire process. Also loved the daily email updates and several phone calls as well. Thank you!!
10/19/2018
William A. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was very impressed with the Customer Service provided by Chris.
9/15/2018
David P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Our car is new and was only a few weeks old when damaged in the wreck, this made it a really frustrating situation. Auto Craft and in particular Chris Coykendall, our advisor, simply went far above expectations from the very first time we met him until the repairs were completed. He personally did an outstanding job at keeping us informed throughout the process and the repairs were completed timely and to perfection. My wife and I thank Chris personally and the many others at Auto Craft who worked hard to make this happen.
8/30/2018
David C. VERIFIED CUSTOMER
Vehicle Make : BMW
Timely updates on the status of my car and very courteous staff. Car looked great and was spotless when I picked it up. Great service and thank you very much.
David Cook
8/25/2018
Steven A. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service and professional staff.
7/21/2018
Ricardo M. VERIFIED CUSTOMER
Vehicle Make : Jeep
On behalf of the **** family, we’d like to say that everyone on the Auto Craft team provided us with top notch service. Ricky made sure that our rental (at Enterprise) was ready to go the same day we dropped off my daughters Jeep Patriot while Jeff called to provide us updates (as the jeep was being repaired.) We’d also like to thank the rest of the personnel who worked on my daughters jeep. Thank you all for outstanding customer service!!!
5/1/2018
Ranjit P. VERIFIED CUSTOMER
Vehicle Make : Honda
It was good to receive timely feedback on the job progress. I liked the way you guys co-ordinate pickups and drop offs with the rental car agency. Very professional and friendly staff. Also the work quality is good. Excellent experience overall.
4/27/2018
Dana S. VERIFIED CUSTOMER
Vehicle Make : Kia
The car looks great! The people that helped me were absolutely fantastic! Everyone was so professional and nice. Thank you for making everything so easy.
4/5/2018
Terri F. VERIFIED CUSTOMER
Vehicle Make : Ford
Jeff was very courteous and helpful.
3/30/2018
Chris W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jeff was great. He was very helpful with the whole process.