Friendly, informative, updates were constant, honest, throurough
10/25/2018
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Lexus
People at cooks are real human who treat people with respect. Christina Toni and the rest are great people who truly treat customers very very well over the phone and also in their office. I was very happy with how they dealt with me
10/25/2018
Gilbert T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We were extremely satisfied with their work. Tony the manager was great throughout the whole process, and kept us abreast of all aspects at every step. Kudos.
10/17/2018
Lorinda H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great!
10/10/2018
Avalon G. VERIFIED CUSTOMER
Vehicle Make : Ford
Cooks was friendly quick honest and a enjoyable experience. I would go back. They are my first choice
9/29/2018
Kim K. VERIFIED CUSTOMER
Vehicle Make : Kia
Cook's Collision did a wonderful job on repairing my car the staff is awesome Tony and his team always put customers first I will highly recommend this Cook's Collision Repair Shop
9/29/2018
Tee H. VERIFIED CUSTOMER
Vehicle Make : GMC
You guys did an incredible job on my repair, the only thing I would recommend as far as your business goes would be to invest in more area for customers to park because parking is a little hard to find in your parking lot. I believe this shows how popular you guys are which is really more of a compliment than it is a complaint.
9/23/2018
Alexandra Newman. VERIFIED CUSTOMER
Vehicle Make : Jeep
They were very efficient from the time of the estimate to getting my vehicle in to be repaired.
Tony was very helpful and kept me informed every step of the way. This was my 2nd visit to Cooks and I'm very happy with your operation.
9/5/2018
Ronald W. VERIFIED CUSTOMER
Vehicle Make : Toyota
We were so very pleased with the Auburn Blvd. Cook's Collision crew. Tony was extremely helpful, knowledgeable and provided the best customer service! Should we need repair work for any of our vehicles in the future we will continue to use Cook's Collision. All the staff is friendly, patient and took the time to inform us regarding repairs on our vehicle every step of the way. Terrific service!
9/1/2018
Josephine S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent Customer Service, Tony was the person that assisted me and kept me up to date on everything. 1st time that I did t have to take the rental car back to the rental place Cooks collision took care of that. I would recommend this place as gold star rating.
Sincerely Josie
8/16/2018
Emma G. VERIFIED CUSTOMER
Vehicle Make : Ford
On a scale of ****-10, Tony was ****,0000000000+++. Everything was done on time, he updated the status on the car. Car looks great!!!!#####cooks is awesome#####
8/3/2018
Mary L. VERIFIED CUSTOMER
Vehicle Make : Ford
Cooks always goes above and beyond, offering great customer service and doing awesome work. I wouldn’t take my car anywhere else.
8/1/2018
Ruben L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tony, the Cooks repair employee took good care of me. Getting the rental with Cooks help was super.
7/22/2018
Robert L. VERIFIED CUSTOMER
Vehicle Make : Honda
Totally satisfied on the finished product and really appreciated the way Tony kept me informed of the almost daily progress.