Thanks for being efficient and keeping me informed.
8/17/2018
Mary L. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks new again. Thank you so much!
8/14/2018
Kent M. VERIFIED CUSTOMER
Vehicle Make : Kia
Extremely good body work done to repair my car. All staff knowledgeable about their skill and professional in every way.
6/30/2018
Nancy D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very prompt, kept me informed. Thanks.
6/27/2018
Mary L. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for keeping me up to date on the process and for making my car perfect again.
6/1/2018
Nikki T. VERIFIED CUSTOMER
Vehicle Make : Scion
Easy drop off and pick up! Loved the updates and appreciate that my car was washed. Amazing service!
5/31/2018
Carolyn S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You did a beautiful job on my Tucson—even better than I expected, knowing in advance that you had an excellent reputation. I was thoroughly pleased!! It looked like a brand new car when I picked it up. Amazing!!!
5/8/2018
Richard B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great Customer Service Friendly Carstar Team
4/28/2018
Richard B. VERIFIED CUSTOMER
Vehicle Make : Ford
The people are absolutely great, my only complaint is I still have bullet fragments rattling around in my trunk which was supposed to have been replaced and a bullet somewhere under the battery bank. I had asked if they could look for the bullet probably under the battery bank when I dropped off the car because I could hear it rattling around every single time I make a turn. The last request I figured would not be realized but still having fragments in the trunk, that was supposed to have been replaced, is highly disappointing every time I open or close it.
4/26/2018
Timothy S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I would recommend it to anyone
4/19/2018
Walter T. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the consistent feedback with the progress of my vehicle. I did not appreciate being told several different dates of when it would be done, making arrangements and then having to scramble when it actually was not done. In the future it would be helpful to give customers an estimate and notify them ahead of time there may be a delay depending on the needs of the repair instead of giving a specific date.
I also would have liked someone from the auto shop to walk out to the car with me when I picked it up to go over how it went and what all they did to fix it.
I appreciated Sarah, the receptionist, with her kindness and sense of urgency.
4/12/2018
Douglas L. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job and my car looked and ran great.
4/7/2018
Roma S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent and fast. Delivered before promised.
4/4/2018
Benjamin M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast and friendly service. I was told that my car would not be done till 4:30 on Friday. I told them that it was too late and that I would be at work. They got my car out of the shop before 2:00. I was able to pick up my car before the weekend. So I did not have to rent a car over the weekend. Thanks
3/31/2018
Susan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Efficient, accurate, friendly, unexpected service (vaccumed the car), and friendly folks. Highly recommend.
3/17/2018
**** M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service. Professional, prompt and great notification of progress throughout.
2/12/2018
Robert M. VERIFIED CUSTOMER
Vehicle Make : Jeep
The people I was in contact were great. The car seems to have been properly repaired as far as I am able to determine. It was also done quickly and cleaned up before I picked it up.
1/30/2018
William L. VERIFIED CUSTOMER
Vehicle Make : Kia
Very Personable and and was very pleased with the updates concerning my vehicle......keep up the good work guys.
12/6/2017
Sherri P. VERIFIED CUSTOMER
Vehicle Make : Ford
Communication, friendliness and making the process easy was great. What was not great was not getting my car when promised. It wasn't going to be ready until 5pm on a Friday so I re-arranged my schedule, came in mid-afternoon to sign the paperwork and asked the keys be locked in the car. I arrived at 5:30pm and the car was locked in the shop. No one called to tell me and I was left without a car on the weekend and a new problem of how to get there on Monday morning. Not a good problem to encounter.