Wonderful service, great communication and done ahead of schedule!
11/6/2015
Carlos R. VERIFIED CUSTOMER
Vehicle Make : Dodge
I would take my car back again u guys were really friendly good communication skills n I was happy with the results!!!
11/3/2015
Palghat V. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was polite and kind. They were very efficient too. They fixed it sooner than what they had originally promised.
On the whole, we were very pleased.
10/31/2015
Levon K. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was happy with their service. They did a good job on my car. Thank you.
10/28/2015
Rosalind M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The job was mediocre and I felt rushed through the process. As a female with little experience in these matters I felt taken advantage when I was told my car was ready but truth is some parts were not replaced and I was told to come back for that on another day. Really?
10/22/2015
Christina W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service and Friendly Staff!
10/16/2015
Dehlia B. VERIFIED CUSTOMER
Vehicle Make : Nissan
The customer service was awesome!!! Everyone was extremely friendly. The repairs were done in a speedy manner and with the convenient text messages i recieved, i was always updated on the progress. Thank you
10/2/2015
Bedros K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fix Auto Pasadena did a great job ! Thank you so much for taking care of my car! I was so happy when I got it back ! The paint color was matching 100% , the replaced parts were installed with perfection! Their customer service was great, I was being informed and updated on daily basis. They even delivered the car before the promised deadline!
I would highly recommend Fix Auto Pasadena !
10/2/2015
Pedro C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was pleased with the whole experience. It is very evident that customer service is very important to fix it. Then to top it off my car looks better than before the accident. Thank you
10/1/2015
Nathan M. VERIFIED CUSTOMER
Vehicle Make : Honda
Veche was an amazing employee!
10/1/2015
Brian P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The job isn't done. I picked up the car and some of the repairs were not completed. I was told the part would be ordered and I would be notified. Over a week later and nobody has contacted me. I think they forgot (****?) also, the front end alignment is not right.
9/29/2015
Michele A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fix Auto was great through the whole process.
9/23/2015
Pei-jing Y. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair was beautifully done. The door was not hooked back to allow opening from inside the car. Just a minor oversight. Overall very pleased.
9/12/2015
Galina A. VERIFIED CUSTOMER
Vehicle Make : Nissan
I think you guys did a great job???????????? very happy with work
9/4/2015
Kenneth S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The whole team was so pleasant and ran the process smoothly, from drop-off to car rental, from status updates to pick-up. As a customer I appreciate having completely stress-free auto repair experience!
8/29/2015
Shirlee J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I do appreciate the work, attention to detail, and discount given for extended wait time. The only issue was receiving messages for 3 days that my car was ready to be picked up, going in to pick it up only to learn it wasn't actually ready. Other than that, your service was great.
8/28/2015
Holly H. VERIFIED CUSTOMER
Vehicle Make : BMW
Second time at this facility. Also clean and professional. They make the repairs less painful and they do fantastic work.
8/28/2015
James W. VERIFIED CUSTOMER
Vehicle Make : Honda
Good quality work and good communication during the repair. Thank you for the hard work!
Sincerely,
James
8/24/2015
Laura P. VERIFIED CUSTOMER
Vehicle Make : Ford
The people at Fix Auto were absolutely amazing,friendly and helpful. I am extremely satisfied with the service I received.
8/24/2015
Tamar A. VERIFIED CUSTOMER
Vehicle Make : BMW
The team was amazing, I really liked the texts I received theoughout the time it was in the shop!