I got a dent in my hoodat your shop. Jordan said they were gonna come to my place of business today but at 1030 am this morning i had to call to get an update. Hopefully the outsourced person Will come tomorrow. I am keeping you guys at your word!!
11/30/2016
Simon M. VERIFIED CUSTOMER
Vehicle Make : Honda
Vatche Derderian is a man I trust with all my auto issues. I will go back and refer my friends and family
11/5/2016
Oliver B. VERIFIED CUSTOMER
Vehicle Make : Porsche
Very pleased with service. Thank you... Juanita and Oliver B
10/29/2016
Pamela M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service. Ariel and the new young lady was extremely pleasant. Very professional... which is so impressive for the front desk. They were patient with me to explain everything and very accommodating.
I am especially impressed with keeping me informed about my car.
My car looks great AND also impressed with the life-time guarantee.
Service here is what makes me come back.
10/28/2016
Kiera H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and repair result. It looks perfect. Everyone I dealt with there was really efficient and friendly. The young woman at the counter took me out to see the repair when I picked it up. She spotted a small issue about the way the bumper lined up that I'd never even noticed. She got it made right in 10 minutes
10/26/2016
Charles C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Super convenient!!! Super nice and everyone was willing to help.
10/22/2016
Justan T. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was extremely professional and had the customer's best interest in mind. I would definitely recommend Fix Auto Pasadena to anyone who needs car repairs in the future.
10/20/2016
Jessica B. VERIFIED CUSTOMER
Vehicle Make : BMW
happy with work done
10/20/2016
Marlene R. VERIFIED CUSTOMER
Vehicle Make : Honda
You all have done a wonderful job thank you and appreciate it
10/19/2016
Joan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Really great service, attention, and follow through. Lifetime guarantee on the clear coat job. Having enterprise rental right there on site in Pasadena with
a significant discount for customers of Fix was super convienent. This is my second visit. Ariel and William were both outstanding. I am a satisfied repeat customer! Joan
10/18/2016
Dylan R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for doing a great job with the repair and being accommodating with the car rental.
10/15/2016
Robert L. VERIFIED CUSTOMER
Vehicle Make : Land Rover
I left a five star review on yelp.
10/11/2016
Allison J. VERIFIED CUSTOMER
Vehicle Make : Toyota
One piece of the grill was not replaced yet; I was told to take the car and come back and they would pop it on.
After driving the car for two days, the front bumper is now not aligned with the left quarter panel; it appears to have popped apart.
I will return to the shop when I am able to have these items corrected.
10/8/2016
John V. VERIFIED CUSTOMER
Vehicle Make : BMW
These guys are the best! Ariel in the office and Will the manager as well Vache, are all great. They have done several of our cars and have done excellent work. We tell our family and friends to go to them.
10/5/2016
Julio P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The labels on the trunk were not the same as the one I had. The bumper needed some corrections. The xar was given to me super dirty.
9/28/2016
Gerard D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fit and finish of the work is sub-standard. Completion schedule was missed - 3 times.
9/24/2016
Darren G. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car took nearly four weeks to complete the repair, on the Tuesday 20th Sept. when I was supposed to pick the car up, I was told that it had just gone in for paint. I was told it would ready on the Friday 23rd at 11.50 am, then I got an email to say it would be ready at 4.51pm when I called your garage the receptionist told me that it had just gone into paint which she had told me previously that it had gone into paint the previous Tuesday. When I question her about she said your paint shop caught fire, wow! Finally after the repaire was complete, the paint you sprayed the doors did not match the rest of the vehicle! I'm not happy with the service and your solution is to spray the undamaged part of my car to match your paint work that you got wrong on the doors. I'm going to get advice on this situation going forward!
9/24/2016
Michael C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Everyone who helped me was super nice ,
Helpful and friendly. The job took longer than
Originally quoted but I was always kept up
To date. Ariel ( I hope that was her name) ,
Was really accommodating and even arranged
To pick me up when my car was done. Very
Much appreciated. Good job thanks.
9/17/2016
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Jeep
The job took twice as long as estimated, there was billing issues with the insurance, and the job was unfinished when we picked up the car. We will have to go back for more repairs.
9/16/2016
Lola L. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was delivered almost 3 weeks later than what was provided when I dropped off the car. Every time I called, I was placed on hold for over 10 minutes. Several times, I just had to hand up. The service level is unacceptable.