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Real Reviews from VERIFIED CUSTOMERS
Carolyn M. VERIFIED CUSTOMER
Vehicle Make : Toyota
well done job!--thank you all!
3/8/2017
Hyun Jeong. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Service was great and repair was done sooner than estimated date of completion
3/3/2017
Hector G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job and always kept me up to date with the progress!
2/28/2017
Sandra P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone there is amazing. They greet you as soon as you come in, they treat you with kind professionalism, they are fast and accurate and make sure you have updates every step of the way. From the adjuster, to the Enterprise agent, to Vanessa at the front desk. GREAT SERVICE
2/18/2017
Timothy R. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience was fine and the work was done early which I appreciate. The second GEICO guy (not Alen K. ) was not attentive to customers and had no problem making them wait. I thought he was pretty rude, and was glad Alen helped me.
2/16/2017
Ellen R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service. Thanks everyone!
2/5/2017
Ronald Steven. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks good but the driver side headlight is taking water inside when it rains. It was not doing that prior to the accident. I mentioned that to the guy when I picked up the car and he told me to take it back to the dealer for warranty repairs. The bodywork looks terrific. I am taking the car to the dealer for the headlight.
2/4/2017
Matthew V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The completion date got pushed out multiple times.
2/4/2017
Elmer L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Adjusted some repairs up for a more proper job. Made your work feel better. Nice job
2/3/2017
Luis G. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Great job. Well done. Thank you all.
1/28/2017
Matt P. VERIFIED CUSTOMER
Vehicle Make : GMC
I'm missing front & rear rock guards on the side of the vehicle that was repaired. I also noticed that my back-up camera is not working.
1/27/2017
Miguel Angel. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I'm impressed with the customer service I received. I dropped my car off, met with the claim adjuster and they got me into a rental with in the hour. They did a great job and my car was repaired quicker than I expected. I would definitely recommend you guys to any of my family and friends. Thank you
1/25/2017
David W. VERIFIED CUSTOMER
Vehicle Make : Honda
Email notifications are a great idea. However, we were incorrectly notified that our car was "nearing completion" and "complete." Secondly, our car was returned dirtier than we left it. The grease pen marks on windows and bumper were not removed well or at all.
1/15/2017
Lirong C. VERIFIED CUSTOMER
Vehicle Make : BMW
Very good job
1/5/2017
Samuel T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I like that you gave updates on the progress of the repairs. That really helps.
1/3/2017
Natalin /. VERIFIED CUSTOMER
Vehicle Make : Honda
Super speedy process without sacrificing quality and craftsmanship. The team at Fix Auto in Pasadena is phenomenal and running under a superb management led by Mr.Anderson. Extra kudos to the front staff Vatche, Dulce, and Ariel for their professionalism and friendliness during a hectic time, much appreciated.
12/30/2016
Dawn D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Received emails that my car is ready the day AFTER i picked it up! hahaha
12/14/2016
Reina M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car doesn't look good
12/10/2016
Gene M. VERIFIED CUSTOMER
Vehicle Make : Volvo
This is the second time you repaired my car after an accident. The repairs at excellent and I would highly recommend your shop to anyone else
12/8/2016
Dallas B. VERIFIED CUSTOMER
Vehicle Make : Audi
Very fast turnaround, seamless integration with my insurance (GEICO) and easy rental car. Good all around.
12/5/2016