They do a great job here. Maybe don't send updates though on the vehicle unless they're sure it will be done. Other than that, they did a great job.
2/26/2019
Dexter L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very efficient and completed in the estimated time.
1/25/2019
Kenneth K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Good communication and frequent status updates
1/22/2019
Jerald J. VERIFIED CUSTOMER
Vehicle Make : Nissan
I got my car before the expected date and I’m grateful. Thanks.
11/5/2018
Veronica G. VERIFIED CUSTOMER
Vehicle Make : Honda
You said it a job well done ????????
10/24/2018
Robert M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Courteous staff that provided top notch quality service. Kept me very informed of the entire process and was early on delivery of my vehicle
10/12/2018
Paul M. VERIFIED CUSTOMER
Vehicle Make : GMC
So glad we came to **** to have our vehicle taken care of by ****. Your staff kept us informed each step of the way.....the emails were helpful to plan our time to come pick up our vehicle. We are happy
with the results....our car looks great! We are glad to have it back. Thank you!
9/28/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : Ford
service was quick, done well with excellent customer service
9/13/2018
Jerome S. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone was very professional and informative about the status of the repair. This is my third time using **** and the high level of service has been consistent each time.
8/3/2018
Deborah M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Repairs need to be tweaked. I’m out of town but we deal with it when I come back. The dealership is aware of it
6/6/2018
Jeanpaul M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I'm fully satisfied it's only one thing the SL emblem is missing.
5/22/2018
Rosa F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great group of caring friendly people.thank you
4/19/2018
Danilelle T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The inside of my car was left a mess and had residue all over the right side of my back seat. I was very very unhappy that the mess was no cleaned up
3/30/2018
Barry S. VERIFIED CUSTOMER
Vehicle Make : Buick
Great customer service from Craig. Nice job on the repair.
3/22/2018
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Worst experience ever with a repair shop or dealer
3/15/2018
Rebecca S. VERIFIED CUSTOMER
Vehicle Make : Scion
Excellent work. Kept informed. Thank you Craig, the Estimator. Don’t know who did the actual repair but, I’m so thankful for your great work! Sincerely, Rebecca S
3/9/2018
Lisa J. VERIFIED CUSTOMER
Vehicle Make : Kia
I just think they are great. The first time I went there they called my insurance company for me a bunch of times since I was having a hard time getting a hold of the one handling my claim. I was there with my baby waiting forever for the insurance company and James was extremely helpful in assisting me to get my insurance company to get the rental I have insurance for. I again this time had to keep calling and going back and forth between my insurance company and the company of the woman who hit me and **** got my car back to me as soon as they could. Everyone at the body shop is also very friendly. I would recommend them to my friends and family anytime they have repair needs.
12/14/2017
Kayla S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I reported to them at the estimate that the left turn signal quit working upon impact from the deer. They were not repaired/replaced. Aside from that small detail, I was completely satisfied with the guys that I dealt with and the work that was done. Yes, I would recommend **** to a friend.
12/14/2017
Robert C. VERIFIED CUSTOMER
Vehicle Make : Nissan
still have outstanding issues. warning light for skid indication is still on. I was told I will have to take car to Southerland Nisson to have problem resolved.I have spoke to USAA about this issue, and am not clear how billing will be handled. I have scheduled appointment for Monday at 3PM
11/11/2017
Larry W. VERIFIED CUSTOMER
Vehicle Make : Ford
I can see why USAA would use a shop like yours. Thanks for the personal services you provide.