Three phone calls left messages to call me back and no immediate response received. I got a phone call message and one text at the end. It appears that office is not manned except in the mornings. Maybe It is my personal problem but I appreciate good communications. The repair work and post cleaning were very acceptable. I would have no problem recommending Century for collision work. Thank you for a job well done and allowing for customer comments.
Larry Happel
2/25/2017
Edwin C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service!
2/19/2017
Edwin C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service! Prompt completion time!
2/10/2017
**** R. VERIFIED CUSTOMER
Vehicle Make : BMW
The car looks like it did before I took it into the Collision Center. Almost Perfect! They did a great job and Tim kept me posted as to the progress. They have done a great job both times I have used them for repairs on my BMWs. Professional job in all respects! Highly recommend!!
1/26/2017
Carole M. VERIFIED CUSTOMER
Vehicle Make : Porsche
I got acquainted with Tim Bollinger and David Graf, and I can honestly say that I have never been made to feel more comfortable with an insurance claim/collision repair. The Century body shop team was such a pleasure to deal with that I will ceartainly not even consider another shop for any of my Porsche, or other car repairs! At 74, I have had quite a few experiences with shop in my lifetime, but never before treated so pleasantly nor as satisfied with the results.
11/30/2016
Matthew P. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Despite the issues receiving parts the Center always communicated what was going on.
5/16/2016
Randall C. VERIFIED CUSTOMER
Vehicle Make : BMW
Would be great if the body shop customer was notified that her part had not come in before the customer drove 50 minutes for her appt. and then drove 50 minutes home again without a repair. Frankly, this customer doesn't care which warehouse the part came from, especially since her initial appt was on 3 April. On the next trip in the part was available and the headlight was replaced while the customer waited.
4/29/2016
Dave G. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Dave was a lot of help!
3/3/2016
Maria M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks
7/24/2015
Lewis E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Not enough space? My truck looked fantasic & so clean inside & out. Thank all of you for great work & if you need a satisfied customer to call on. Think of me. Again many thanks, Ed
7/24/2015
Christopher L. VERIFIED CUSTOMER
Vehicle Make : BMW
Thanks for keeping me informed.
7/11/2015
Dennis B. VERIFIED CUSTOMER
Vehicle Make : Porsche
Awesome service and outstanding staff!
7/7/2015
Debbie L. VERIFIED CUSTOMER
Vehicle Make : BMW
One of the wheels was not refurbished, but I was told it would be taken care of asap
6/26/2015
Ciarra S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Only issue was getting returned calls when left messages. Otherwise, everything was great!
6/3/2015
Eleonore Q. VERIFIED CUSTOMER
Vehicle Make : BMW
Austin Bier was helpful friendly and i would always recommend CENTURY to anyone
5/31/2015
Lisa G. VERIFIED CUSTOMER
Vehicle Make : BMW
I would have liked a daily text update since the repair took twice as long as expected.
4/30/2015
Jennifer I. VERIFIED CUSTOMER
Vehicle Make : Jaguar
I am very displeased with the work performed by jaguar of Huntsville. I have listed several omitted repairs. The right rear door flushed even like the other doors,right light is loose(need to be replaced.The child seat safety latch in right rear window cover broken don't understand why that was even touched. The reverse sensor goes off as soon as car is put in reverse and there isn't anything never the bumper. No rear wheel alignment as indicated.black sealer marks left on interior. No one test drove before signing off bc the car damages wasn't enough to give it superb attention. I have always been pleased with the execellent service in the past but not this time. I feel like my car was not properly service.
Sincerely,
Jennifer I
4/30/2015
Robert V. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Spending time at an Auto Body shop, never a bucket list item. However, Century Auto made the experience painless and delightful despite our circumstances. Tim B and team did a splendid job for us and delivered our vehicle that looked brand spanking new. I do not understand why other service companies cannot duplicate their quality care.
Now, I need to convince Century Auto that I should be a new owner of a Black Metallic Cayman GT4.