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Real Reviews from VERIFIED CUSTOMERS
Brandon B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Amber was beyond helpful in this process. She expained everything and went beyond in helping me
8/6/2017
Donna H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service and car looks great
8/5/2017
George G. VERIFIED CUSTOMER
Vehicle Make : Toyota
none
7/29/2017
Jill B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very responsive and prompt. Easy to get a hold of.
7/25/2017
Charles C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service and personnel
5/25/2017
Blaze Z. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you!!! If you need you car repaired this is the place to go!!!
5/18/2017
Judy W. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looks amazing! I was very low in oil but could have been when you got the car..... I highly recommend! Geico paid no attention to my side of accident until they heard it from you.... again sincerely thank you! Amber is awesome and professional! Judy W
5/16/2017
Ken S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car looks excellent, and Amber is a great person to have dealt with during the repair process.
5/16/2017
Philip M. VERIFIED CUSTOMER
Vehicle Make : Jeep
My vehicle was done on time, within quoted price and it looks great. This qualities are required by any reputable body shop. What I appreciated most about your company is that it appeared that your employees were happy to work there. That goes a long way. Nice work. Thank you Jessica!
5/3/2017
Dallas W. VERIFIED CUSTOMER
Vehicle Make : Jeep
You did a good job thanks really appreciate it.
4/21/2017
Margaret K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Amber was completely amazing, she kept me informed about my car, calmed me down. Every time I called she let me know exactly what was happening. I have never been in a situation where I had to have a car repaired, after an accident and deal with insurance.Amber was My guiding light a complete asset to your team!! Plus for any customer.
4/8/2017
Tasha L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Amber with collision was the best! I would definitely recommend Rancho Jeep to a friend. Dave was very thorough and professional. I was kept informed of my vehicle status at all times. Overall the best customer service, hands down! Thank you for taking the stress out of this situation.
3/31/2017
Keiko M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you Amber!! She is very nice and kind!!
3/28/2017
Christian C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service and the staff there were very polite and greeted me at the door. Car was repaired earlier as expected.
3/23/2017
Matt S. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great! Thanks for your hard work and efficiency!
3/8/2017
Davina S. VERIFIED CUSTOMER
Vehicle Make : Dodge
My service advisor was Amber Ott and she was amazing!! Literally! I've never been in a car accident before and I was so sad and nervous for what the process was to get my car (which is my baby) completely fixed and the accident happened a few days before my birthday so I was extremely sad. She was so welcoming and kind, very informative and made me feel so much better and less stressed that my car was in good hands. I work in customer service and it's hard to find good genuine people that are good at their job and going the extra mile to make their customers feel appreciated. Well I appreciated her! Great communication throughout the process of my car and any questions or concerns I had were answered and taken care of. I even got my car a week sooner then estimated! She's awesome! Everyone there was just great! Thank you all for everything and fixing my baby and making her pretty again !
3/3/2017
Sarah E. VERIFIED CUSTOMER
Vehicle Make : Honda
Absolutely love the progress texts. Knowing which stage of completion my car was in made it so much easier
3/2/2017
Carl D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The vent window on the driver side was not closed tight and created a noise. Only took five minutes to fix
2/23/2017
Scott M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Amber Ott and her team of specialists did a great job of repairing our car!
2/16/2017
Jeffrey D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Completely satisfied with the work that was done to my Jeep. It was a slow process to get painted and complete the work. But the final product was completely perfect.
2/15/2017