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Real Reviews from VERIFIED CUSTOMERS
Richard S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jeep looks great. Workmanship is good. Jose Gutierrez was easy to work with and explained the process along the way. Sorry to the collision center shutting down.
6/29/2018
Kimberly M. VERIFIED CUSTOMER
Vehicle Make : Land Rover
100% satisfied
5/30/2018
Robert S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Completed sooner than expected. 100% repaired and clean. Thanks!
5/10/2018
Stephen T. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great,fast service
4/28/2018
Marilyn R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Your collision team was great.
4/25/2018
Pedro A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great work as usual. Very satisfied , everyone is always very kind courteous and helpful. Thanks so much Amber and Angel.
2/17/2018
Bret A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job, great service, thank you! Amber was fantastic and kept us well informed of our trucks progress.
2/11/2018
Cristina D. VERIFIED CUSTOMER
Vehicle Make : Nissan
I'm still testing my car to make sure that everything is working properly; however, the customer service provided by Amber, was impeccable! She is everything someone with managerial mindset should be! If I had my own business I would want her to run it.
1/14/2018
Ruth S. VERIFIED CUSTOMER
Vehicle Make : Jeep
It was amazing communication, and a smooth process
1/13/2018
Pedro A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything is great except that a long scratch was not fixed. It's located alongside the gas neck door , where the gas nozzle is inserted to fill the tank. Long scratch that was not fixed. It wasn't there prior to the accident. I think they missed a few spots. So I'm a bit disappointed. ! Sincerely. Pedro A
12/22/2017
Jeff F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Amber Ott did a terrific job keeping me informed of the progress of the vehicle during repairs. The collision center completed the repairs on time as scheduled.
11/27/2017
J M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Still concerned about the lack of XM radio, which may have been damaged. I realize this may not be your problem, but would appreciate a referral to someone who can look at this. Thanks, Sally Mowry
10/20/2017
Jasmin P. VERIFIED CUSTOMER
Vehicle Make : Ford
Amber Otte was amazing!
9/27/2017
Tara E. VERIFIED CUSTOMER
Vehicle Make : Ford
Amber was great in keeping me informed on the progress of my cars repair. I was very concerned due to my car being brand new and if it would be factory "fixed". I'm happy with how the car looks and drives! And... pleased to know the work is guaranteed as long as I own the car! Thank you for taking good care if my vehicle!!
9/23/2017
Melody H. VERIFIED CUSTOMER
Vehicle Make : Dodge
I am so impressed with the service I received on the repair of my Dodge Challenger. Amber is absolutely fantastic and did a super job in coordinating my car repair and keeping me informed all along the way. I can't speak highly enough of the great job that she and the staff at Rancho collision center did in repairing my car and getting me back on the road!! Great job...thank you!!
9/22/2017
Amy C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car looks amazing.
9/21/2017
Lairel C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I love the text message updates. Also, Amber is great. She was so nice, so thorough, and very professional.
9/14/2017
Dale L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car was completed way ahead of the estimate and it looks and drives great.
9/2/2017
Patricia G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Overall great experience! The team here is wonderful and made sure everything went smoothly and I was always updated on the status of my car repair - I was helped by both Gary and Amber at different times and would like to thank both of them for their friendly attitude and awesome customer service skills. My Jeep looks brand new again, you can't even tell that it was rear ended which I think speaks for the high quality repair job. Thanks everyone!
8/17/2017
Kristine H. VERIFIED CUSTOMER
Vehicle Make : Dodge
To whom it may conncern, I submitted my 2016 Dodge Dart in for a door repair on 7/30/17 they said it would take about a week to repair. I didn't get my car back until 8/09/17 Not only did it take 11 days to fix but also when I returned my medicine was stolen from my car. I had a THC/CBD pen and it was stolen from my center console. This item was worth $150. Next, the lock button on my driver side door was bent and not working correctly. Even tho they "fixed it with a screw driver" there was permanent damage to the button itself. In the future, I'm sure the button will need to be replaced and I am completely unsatisjfjed with the false promises, theft, and apparent drug use. My name is Kristine H
8/10/2017