Waited 2 hrs to get the car @ shop . I was late to pickup kids from school. Didn’t like the service
9/27/2019
Susan S. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
My car outside was fine but inside there’s several spots on the seats. Front passenger and back seat. Looks like grease stains (black) what can be done about this? Can someone call me? Maybe I can come back to the shop and this situation can be taken care of. I would kindly appreciate it!
9/27/2019
Jacqueline Y. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great service. Everything went smoothly. Friendly staff and overall satiafactory
9/23/2019
Inna G. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great job! My car looks like a new one, like nothing happened :)
Also all on time, with good communication. Thanks a lot!
9/21/2019
Eduardo P. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service
9/21/2019
Carol I. VERIFIED CUSTOMER
Vehicle Make : LEXUS
The car/bumper looked like it wasn’t involved in an accident. Appreciates the extra service of washing the car and the interior. Thank you
9/6/2019
Yingshan L. VERIFIED CUSTOMER
Vehicle Make : LEXUS
My car looks good
8/25/2019
Maria A. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Gracias
Por sus atenciones
Y por tener personal que amablemente
Me atendieron.
8/24/2019
Vishal C. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Amazing service and great work.
8/24/2019
Patrick T. VERIFIED CUSTOMER
Vehicle Make : JEEP
Great job!
8/16/2019
Joseph M. VERIFIED CUSTOMER
Vehicle Make : GMC
The bedside has sanding marks in it above the wheel well
8/13/2019
Alberto V. VERIFIED CUSTOMER
Vehicle Make : FIAT
Excellent service and quick turnaround with perfect outcome. Will recommend to my friends.
8/9/2019
Sharon S. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
The team did an amazing job. Thanks for a great experience
8/9/2019
Robert A. VERIFIED CUSTOMER
Vehicle Make : SUBARU
The team there is wonderful. They spotted a scuff from an accident that I didn’t even see and fixed it. They’re very friendly, professional, timely and always kept me informed about what stage my car was in for repair and when my car would be ready.
8/7/2019
Jackson H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
There was trash and receipts from 8/**** in my cup holder and food smudges on the steering wheel. I dropped off my car in clean trash-free condition on 7/31 and picked it up on 8/2, so the trash, food smudges and debris from food wrappers was left from someone at the auto center who had used the car for a personal lunch. I brought my car in for a cosmetic issue (not mechanical), so there shouldn’t have been a reason to use customer vehicles to purchase personal lunches and leaving said debris in the vehicle for the customer to clean after your workers.
8/6/2019
Siddhartha B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I was summoned to pickup my vehicle at 3 PM on 7/31/2019. So I showed up at 5:50 PM on that evening, only to be turned back to come back next morning. At 8 AM ****/8/2019, I was told they shouldn't have called me because there was a side stripe missing on my vehicle. When I called back at 5 PM on 8/****/2019 I was told the vehicle will be ready at 5:30 PM and should be picked up before 6 PM. I was able to pick it up at 5:45 PM, but I would ask management to be respectful of their client's time and not ask them to visit unnecessarily when the vehicle is not ready.
8/3/2019
Asmeret T. VERIFIED CUSTOMER
Vehicle Make : BMW
Every one at Fremont Collision was wonderful , efficient and professional! I will make sure I write a review and make refer you guys to my friends and family! ????
8/2/2019
Piyush Anand. VERIFIED CUSTOMER
Vehicle Make : AUDI
There was an error showing on the speedometer panel when I was returned the car after servicing the first time. And I had to go back in and talk to the person in-charge again who did further consultations and decided that I will have to leave the car for further repairs. While I was returned the car the next working day, I believe this error should have been caught the very first time without me pointing out, since it was flashing right on the speedometer panel the whole time.