Brought my car to Fremont Collision after a car hit my Toyota Camry on the driver side rear quarter panel (recommended by the other party insurance GEICO). The repair process was smooth and I was texted regularly with status updates.Fremont Collision stated that the time of repair would be a week and sure enough my car was ready for pick up on the day it was promised. My car looks great and I was provided a detailed invoice for the work.Friendly service staff for both drop off and pick up. Being in an accident is not a pleasant experience, however I would highly recommend Fremont Collision for any body work.
4/8/2021
Rosalino N. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Very professionally done. Initially, the first encounter of an employee and client was very informative. Great work.
12/24/2019
Nancy S. VERIFIED CUSTOMER
Vehicle Make : NISSAN
All of you that were involved with my repair of my vehicle were great.I had the best of the best from the very beginning. I will recommend your service shop to everyone I know. Thank you so much for all the great personality you showed and truly cared about getting my vehicle back on the road.
Sincerely Nancy S
12/18/2019
Srivatsa I. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Car was delivered in great condition with nice detailing.
12/13/2019
Naresh P. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
My gps system does not work properly after impact & they never tested that
12/1/2019
Taumaoe T. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Well, when I pick up my car, the license plate lights was not working and the tow kit connector wasn’t installed back to its place. And found out that there were some job done on my car frame. And I was told by Geico adjuster that the frame wasn’t damaged from the accident. I told the adjuster when he first call me, that I think the frame is damage cause both the bumper and the tow kit is facing down. I was told that the shop guys was asking for more time to work on the frame but they(adjuster) didn’t want it.
11/25/2019
Lilia M. VERIFIED CUSTOMER
Vehicle Make : HONDA
The actual job took 5 more business days than the original estimated time. The email updates were great.
11/22/2019
Jose M. VERIFIED CUSTOMER
Vehicle Make : HONDA
From the first day the insurance took my car into the shop, they never let me know what was going on with my car. They took at least a month to repair my car and during that whole time no one gave me a call to let me know what was going on. The lady that would answer the call from the shop was not doing her job. She gave me no information and I couldn't hear her on the phone, at the same time she sounded as if she didn't want to be working.
11/21/2019
Paulina W. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Thanks job well done
11/19/2019
Laura A. VERIFIED CUSTOMER
Vehicle Make : BMW
I appreciate a job well done! More than happy to recommend your services.
11/12/2019
Venkata S. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Great job!
11/7/2019
Veronica U. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Their communication was awful and cost me money. You cannot just decide when you want to keep your customers in the loop. The text updates stopped after stating my car would be ready on October 25. I send texts, I called numerous times, and there was little to no response. Uncertainty is not something you want to experience with your car and I will never be doing business with your company again.
11/2/2019
Melissa A. VERIFIED CUSTOMER
Vehicle Make : BMW
Very satisfied with the work done, customer service, and ease of the rental car process. Would highly recommend to anyone!
10/25/2019
Emma L. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Thank you for a job well done!
10/25/2019
Ramon R. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Very prompt. Thank you for cleaning the inside, o<outside and tires. Front desk guy is very professional ????
10/25/2019
Sonam S. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
I wasn’t informed that my car was ready for pick up and I had to call to check on it. The next thing was when I went to get my car back the scrapes on the left back light was still there and also a big crack on the light which wasn’t there when I dropped off my car. I was very disappointed
10/22/2019
Don O. VERIFIED CUSTOMER
Vehicle Make : FORD
Repair was complete and returned car to its original appearance
10/20/2019
Melvin A. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Great service.
I appreciate you guys letting my parents drop off and pick up my car and the rental on my behalf.
10/15/2019
Ninad P. VERIFIED CUSTOMER
Vehicle Make : SUBARU
I got messages from subaru fremont to pickup the car and I went there only to find you forgot to tell me not to go there cause car is supposed to go back to you. Dont do this to another customer. Customer is god, you know :).