There was a lack of communication making it unclear when the vehicle would be completed or the time needed to do so. When told a call would be given none was. The text system did not update me either.
5/28/2015
Nancy W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Job we done!!
5/15/2015
Brenda W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We were completely satisfied with the service and fallow up by are salesman William Jones. Who we never received a servey on. At this point we're satisfied with the outcome. There is a piece of trim that questionable.
5/15/2015
Dwayne C. VERIFIED CUSTOMER
Vehicle Make : Volvo
Thank you for having my baby Volvo done on time. Thank you for cleaning her up! I will definitely go back and have my car detail!!!
5/8/2015
Dustin S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work and the staff were excellent. I also appreciated the frequent text and phone updates on the status.
5/7/2015
Michelle M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Customer service was great. Always has been. Had to go back to get the inside of the car wiped down on the dash. I didn't understand why it was wiped down at all. Turned around and went right back and they took it in and wiped it down again and it looked better. Not the same...but better than it was.
5/5/2015
Jenny R. VERIFIED CUSTOMER
Vehicle Make : Lexus
The paint job was not the same color as the rest of my car :(
5/5/2015
Sheralee L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car looks fantastic, great job on the repair!
4/30/2015
Linda H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
They kept me posted throughout the hole ordeal and was always so nice. Shawn who was dealing with my car was always so nice and helpful. Thank you all
4/23/2015
Julie S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The initial inspection of the damage was the reason I chose Green. The work performed was superb. Thank you!
4/17/2015
Anna D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm Very satisfied with the repairs you made on my Avalon. Unfortunately, this was not the first time my car was damaged, but it was at the Jewel Store near me, and probably hit by a grocery cart. I never knew who hit it and had to pay my 500 deductible.
Thank you again for your excellent work.
Regina Drescher
4/11/2015
Theresa S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very friendly. Always kept me up to date with text messages.
3/18/2015
Nora S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was great from the moment I dropped off the car until I picked it up. The only bad experience was with the rental car business who made me make a deposit before I could take the rental car even tho the insurance company was paying for it. When I dropped the rental car off, I asked for an immediate return of the money I deposited with them and they said it would be 5 days before I would have it returned. This is not right ...... especially when the other party caused the accident and paid for my rental. But Green Chevrolet: you were terrific!
3/14/2015
Elizabeth C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Know what your doing before you do it and collision manager is crap
3/13/2015
Gordon C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nick did a good job & was very helpful
3/11/2015
Ruth L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had a great experience tell everyone at Green Chevy im E moline thank you.
3/3/2015
Seth H. VERIFIED CUSTOMER
Vehicle Make : Buick
I am very satisfied with the work that was completed on my 2011 Buick Regal. The staff of Green Cheverolet got the repairs done in a timely fashion and even went out of their way to fix another minor repair on my vehicle. I, myself will return to Green Cheverolet upon the event of more body work. I will also recommemd Green Collision to friends and family.
Thank you,
Seth H
2/28/2015
Kaiyu Z. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything is very good. Thanks for your good job.