I'm satisfied with the work done to the front damage on my car and the service is friendly, but there is a chip of paint on the rear bumper. I am aware the paint was chipped before. I was told that as a courtesy, it would be painted over, but it wasn't. Instead, the chip is clearly much larger than it was prior to repairs. It appears to have gotten worse while in the care of the body shop. This is the second time I brought my car here for repairs and it looks as if someone worsened the previous damage in the same place. (Over a year ago, a similar incident occurred where the chip was worse after I got my car. I was told there was already a mark in that place, so nothing could be done about it.) I understand the chip was already there to begin with, so 1st Certified Collision was under no obligation to repair it, but there is absolutely no reason as to why it should have gotten bigger and returned to me in a worse condition.
8/17/2017
**** G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Completely satisfied with the repairs
8/17/2017
Don S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very well organized and professional.
8/16/2017
Brenda M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent customer service. Lexi walked me through this stressful time and I had no worries. Shannon and Veronica were excellent and incredibly helpful. My vehicle looks great. I will use this business again if I need to
8/13/2017
Cherlene C. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a awesome job on my car and had it done over a week early.
8/11/2017
Robert &. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very quick to reply and keep us informed
8/5/2017
Fred B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They did a great job
8/2/2017
Melanie P. VERIFIED CUSTOMER
Vehicle Make : Jeep
The receptionist was very organized friendly and professional.Appreciated the way she ran the front end. Very impressed with her. Albert was also very professional and friendly. He listened to our needs very patiently and acted accordingly. He returned our calls and kept us informed on the progress of our repair. Very satisfied with our experience. Thank you.
8/2/2017
Porscha R. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service recommendation
8/2/2017
Cheri O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The employees are super friendly and helpful. It would make things easier if they took checks. Also, if they won't take a check it would be appreciated if on the call to pick up my car they would've reminded me. That was my only bad thing.
8/2/2017
Beatriz A. VERIFIED CUSTOMER
Vehicle Make : Dodge
The job was done fast more than we though.
8/1/2017
Eric S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Fast and clean
8/1/2017
Julie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I liked the constant communication on the progress of my vehicle and the timely turnaround to get the car completed. Very thorough and great job repairing the car!
7/30/2017
Celeste R. VERIFIED CUSTOMER
Vehicle Make : Honda
Really happy with your customer service, the young lady's name is Lexi and she was very helpful and informative. Lexi was very knowledgeable about the work being done to my car and I appreciated that.
7/28/2017
Marc D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks. Thourough job; high integrity workmanship I've come to depend upon.????????????
7/26/2017
Mary H. VERIFIED CUSTOMER
Vehicle Make : Buick
Twice a customer. ...twice satisfied....thanks to Mr. Cava...
7/26/2017
Robert S. VERIFIED CUSTOMER
Vehicle Make : Saturn
Excellent job was done.in a timely manner
7/22/2017
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very pleased with the service to help me out in a stressful situation
7/22/2017
Doreen E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service great staff. Car was done before date expected. Work done was great
7/18/2017
Annie J. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job!! Nice staff and thorough job!
Thank you!
Annie and Derek Jindra